Senior Director, Product Strategy

The Cigna Group

3d•$183,500 - $305,800

About The Position

The Senior Director, Product Strategy is an enterprise leadership role responsible for defining and delivering the end-to-end digital product strategy across a complex portfolio of products and experiences. They will be the leader and primary digital point of contact across: Express Scripts PBS, Express Scripts and EnGuide Pharmacy, Evernorth and Accredo. This role serves as a single point of accountability for the digital product portfolio – owning how digital solutions address prioritized business and customer needs – while translating shared priorities into product strategy, roadmap and delivery. This leader operates at the intersection of product, engineering, design, engagement, platform, data, and business leadership to drive consistency, speed, and impact across a multi-product ecosystem. Through a data-driven, test-and-learn approach, they ensure the right work is prioritized, teams are aligned, and digital solutions deliver meaningful results for customers and the business.

Requirements

Proven experience leading digital product strategy within healthcare, with a strong focus on patient and customer communication experiences
Demonstrated track record of building and scaling product organizations - not just managing existing teams
Experience leading web and mobile product portfolios and delivering integrated, omnichannel digital experiences
Strong understanding of emerging digital channels and technologies, with experience deploying innovative capabilities at scale
Demonstrated ability to influence senior executives and drive enterprise-wide alignment
Strong strategic mindset with the ability to translate vision into execution and measurable outcomes
Experience operating in complex, highly matrixed environments with multiple stakeholders
Deep expertise in data-driven product management and decision making

Responsibilities

Define and Lead Product Strategy: Establish and articulate a clear, enterprise-level product vision and long-term roadmap. Translate business priorities into actionable product strategies and delivery plans. Drive alignment of product strategy across multiple teams and stakeholder groups.
Own End-to-End Product Experience: Lead the strategy and execution of integrated, cross-channel digital experiences. Ensure consistency and quality across all customer touchpoints and product interactions.
Drive Value-Based Prioritization: Lead value-based prioritization of product investments based on business impact, customer outcomes, and data insights. Champion a test, learn, and scale mindset to continuously improve product performance.
Enterprise Leadership & Stakeholder Alignment: Serve as a strategic leader and influencer, aligning stakeholders around a unified product strategy while maintaining clear accountability for digital product outcomes and execution. Navigate complex organizational dynamics to enable clear decision-making and execution.
AI, Innovation & Market Leadership: Drive best-in class use of AI and disruptive technologies at pace. Stay ahead of industry and technology trends to drive innovation and differentiated digital experiences. Ensure product strategy is continuously informed by competitive and industry analysis, emerging digital capabilities, and voice of the customer insights; synthesizing these inputs into prioritization decisions and initiative design.
Team Leadership & Talent Development: Build, lead, and develop high-performing product teams. Lead and develop digital product leaders and product owners supporting web and mobile experiences. Foster a culture of accountability, innovation, and continuous improvement.
Data-Driven Decision Making: Leverage analytics to identify opportunities, measure performance, and optimize outcomes. Ensure product strategies are grounded in measurable business and customer value.
Cross-Functional Integration: Partner closely with product, engineering, design, content, analytics, and operations teams to deliver cohesive solutions. Ensure seamless coordination across teams to drive end-to-end value delivery.