Senior Director, Product Owner - Global Surety

Liberty Mutual•${34271}-Remote), MA

About The Position

The Senior Director, Product Owner aligns Global Surety’s business objectives with its technology investment portfolio. The role requires a deep understanding of surety business objectives and how technology can advance them, partnering with operations and technology teams to plan, estimate, deliver, and measure results. The position applies Agile methodologies and standards to improve performance, incorporate stakeholder feedback, and drive delivery of the technology portfolio. Ideal candidates have experience working in a global environment, are confident with AI, and pursue creative solutions to business problems. The role provides leadership to Agile product teams and has direct managerial responsibility for Product Owners and other Agile development team roles. It champions the company’s transformation to Agile development, including contributing to education initiatives and communicating Agile principles to executive audiences. Liberty Mutual describes an inclusive workplace and notes that its benefits include workplace flexibility, professional development opportunities, and Employee Resource Groups. Further benefit details are available through the company’s benefits page.

Requirements

Bachelor’s degree in a relevant field such as business or computer science, or equivalent business expertise and knowledge of Agile development methodologies and IT project management as typically acquired through such a degree.
At least 10 years of experience in business, engineering, technology, and/or consulting.
At least 5 years of experience managing product management teams.
Business expertise to set clear priorities across the product portfolio and drive business value.
In-depth knowledge of and ability to influence business strategy.
Strong communication and influencing skills with the reporting line and IT and business peers.
Excellent collaboration skills, including leading execution across teams and influencing across organizations.
Experience working across levels, including with developers and designers.
Passion for improving customer outcomes and experiences.
Willingness to embrace change and unconventional ideas rather than remain attached to the status quo.
Ability to encourage a non-hierarchical culture.

Nice To Haves

Master’s degree preferred.
Successful experience working in a global environment.
Confidence with AI.
Ability to find creative solutions to business problems.

Responsibilities

Translate portfolio-level business objectives, such as increasing sales to independent agents through improved digital quoting and binding, into technology product strategies.
Ensure customer satisfaction and overall progress in the transformation to Agile development methodology.
Partner with business units to translate business strategy into product strategies that support overall objectives.
Communicate the product vision broadly and effectively to key stakeholders and Senior Management.
Allocate investment across products and ensure sufficient resources are available.
Own the overall product backlog and provide guidance to Product Owners on scrum teams contributing to the overall effort.
Use the overall backlog to coordinate work among product teams through each team’s Product Owner.
Serve as the final arbiter at the product level for ordering work and accept the final release plan.
Manage final escalations on trade-offs across the product portfolio.
Provide customer-oriented feedback on product and feature demonstrations for scrum sub-teams.
Lead Agile product teams and directly manage Product Owners and other Agile development team roles.
Define objectives and development plans aligned with IT and business objectives.
Manage the team to achieve business results.
Champion the company’s Agile development transformation by contributing to Agile education initiatives and communicating Agile principles to executive audiences.
Monitor the application of Agile principles across product teams.