Senior Director, Product Management - Supply Chain Technology

Fanatics•Atlanta, GA

About The Position

Fanatics is seeking a Senior Director, Product Management to own the fulfillment, distribution network, and WMS platform. This role is critical in shaping the technology strategy for Fanatics' supply chain, managing the system of record for product movement and storage across a global network. The position involves leading product strategy and roadmaps for the Warehouse Management System (WMS), driving technology across fulfillment and distribution to support various operational models (eCommerce, wholesale, omnichannel), and enabling new deployment strategies. A key focus will be on driving the micro-fulfillment model and integrating automation across warehouse execution systems. The role also includes defining and tracking key performance metrics for network operations. Additionally, the Senior Director will define and evolve the product vision for the Global Shipping platform, including carrier integrations, TMS strategy, and rate shopping. This involves making build vs. buy decisions for TMS, driving shipping capabilities across different fulfillment models, and championing low-touch logistics execution to reduce costs and improve throughput. Performance metrics for shipping will also be defined and tracked.

Requirements

12+ years of Product Management experience, with significant ownership of WMS, fulfillment, distribution, or supply chain platforms.
Proven track record leading complex, multi-site technology transformation programs from strategy through delivery.
Deep expertise in warehouse management systems at enterprise scale — Manhattan Active WMS or equivalent strongly preferred.
Strong understanding of global shipping, carrier integrations, TMS strategy, and last-mile logistics.
Demonstrated experience designing or scaling low-touch logistics models — including automated carrier selection, rate shopping optimization, and reducing manual touchpoints across the shipping and fulfillment lifecycle.
Experience leading and developing teams of Product Managers — setting direction, managing performance, and growing talent.
Excellent stakeholder management and executive communication skills — comfortable operating at VP and C-suite level.
Strong analytical skills — able to build business cases, model total cost of ownership, and track program-level impact.
Experience operating across B2C and B2B fulfillment and distribution models.

Nice To Haves

Experience with Manhattan Active WMS in a multi-site, multi-region environment.
Background in omnichannel fulfillment and wholesale distribution operations.
Familiarity with warehouse execution, controls, and robotics systems integration.
Experience supporting peak events, hot market programs, and operational resilience planning.
Background in returns, reverse logistics, and cross-border fulfillment.
Experience with OMS, ERP integrations, and inventory management platforms.

Responsibilities

Lead and co-develop the product strategy and multi-year roadmap for Fanatics' Warehouse Management System platform.
Drive the technology platform across both fulfillment and distribution operations.
Enable greenfield deployments and complex retrofit programs across a global network.
Drive our micro-fulfillment model.
Own automation integration strategy across warehouse execution, controls, and robotics systems.
Partner with Operations leadership to evolve WMS capabilities.
Define and track network performance metrics across fulfillment efficiency, distribution accuracy, system reliability, and cost.
Define and evolve the product vision for Fanatics' Global Shipping platform.
Drive build vs. buy decisions for TMS.
Drive shipping capabilities across B2C, B2B, and enterprise fulfillment models.
Champion low-touch logistics execution.
Define and track shipping performance metrics.
Drive the development of an integrated product vision and roadmap across fulfillment, distribution, WMS, and shipping.
Ensure platform decisions balance customer experience, operational scalability, cost efficiency, and compliance.
Lead build vs. buy evaluations and vendor selection decisions.
Actively participate in executive-level program reviews and strategic planning cycles.
Partner with Engineering and Architecture on platform scalability, reliability, and supply chain technology strategy.
Work with Finance to model and track program ROI, total cost of ownership, and business impact.
Manage complex dependencies across multi-team, multi-vendor programs.
Translate strategy into clear product requirements, epics, and measurable success criteria.
Lead backlog prioritization and sprint planning.
Navigate peak event planning and operational resilience requirements.
Build and develop a small, mighty team of Product Managers.
Set clear direction, manage prioritization across competing demands, and build team capability.
Create an environment where product managers are close to the business, empowered to make decisions, and accountable for outcomes.