Director of Supply Chain Management

Goodwill of the Olympics & Rainier RegionTacoma, WA

About The Position

The Director of Supply Chain Management for Goodwill of the Olympics & Rainier Region (GORR) is responsible for overseeing the coordination of the supply chain organization developing and driving performance while working closely with our CFO and procurement teams. Responsible for leading inventory planning , forecasting, allocation, replenishment, analytics, measurement of performance and establishing goals consistent with total Retail Operation targets. Sources and procures new goods products commensurate to customer demand, industry trends, store policy and financial budget.  Responsible to maximize profit and provide a range of merchandise priced in accordance to Goodwill’s price conscious, value-seeking customer.  Responsible for ensuring merchandise is purchased, received, and distributed to stores in a timely manner to maximize seasonal sale opportunities. Creates and maintains stocking agreements for commercial supplies, ensuring never-out status for crucial production supplies supporting retail stores, online sales, and warehouse activities.  Oversee periodic pricing structures for all regular use items.  Source items, feasibility of use, and replenishment process upon request from all channel managers.

Requirements

  • MBA or Master’s degree in Business or related field or a related field; or equivalent related professional experience.
  • At least 5-10 years of experience as a supervisor, manager, or relevant position required.
  • Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers and customers.
  • Exceptional analytical, judgment, decision-making and communications skills.
  • Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus.
  • Ability to negotiate best pricing and payment terms.
  • Ability to read and understand contracts and basic legal terminology.
  • Knowledge of competition and market atmosphere.
  • Working knowledge of point of sale systems, Microsoft D365 preferred.
  • Demonstrated knowledge of inventory and shrink control.
  • Ability to create and work within an Open-to-Buy program.
  • Ability to establish min-max systems and create replenishment programs.
  • Ability to read and interpret hard data and metrics.
  • Ability to write creatively and articulately with an emphasis on tact and diplomacy.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to calculate figures and amounts such as:  addition, subtraction, multiplication, division, percentages, and average.
  • Ability to apply concepts of basic algebra when working on spreadsheets.
  • Ability to create and manage departmental budget.
  • To perform this job successfully, an individual should have knowledge Microsoft Office products, specifically Word and Excel and PowerPoint.
  • Comprehensive understanding of all aspects of Supply Chain Management.
  • Washington State Driver’s License required
  • Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Responsibilities

  • Develop and execute an effective logistics business plan that ensures distribution network supports Goodwill’s business requirements.
  • Ability to track logistics performance against business plan and adjust forecasts/priorities and resources as necessary.
  • Drive supply chain functional performance, working closely with our Procurement team to ensure supply chain management provides seamless support for all Goodwill products.
  • Oversee inventory management, warehouse and transportation management activities.
  • Support overall supply chain strategy by ensuring alignment in work practices and business direction.
  • Monitor supplier quality and delivery performance; ensure accurate customer order fulfillment at a cost effective rate.
  • Ensure direct reports and teams follow consistent internal control processes, utilizes systems, and have the opportunity to attend position related training sessions.
  • Teach, coach, train staff to improve business acumen and sharpen skills in the areas of planning, forecasting, replenishment, and allocation.
  • Collaborate with Retail Operations to drive and optimize sales margin, product assortments, and inventory turn rates to exceed sales and margin goals.
  • Manage all aspects of new goods merchandise; product selection, vendor negotiations, promotional planning, pricing, allocation, and distribution.
  • Represent Goodwill of the Olympics & Rainier Region at trade shows, and Goodwill Industries International events.
  • Monitor the performance of suppliers, assessing their ability to meet quality and delivery requirements as noted on the supplier scorecard.
  • Negotiate pricing with suppliers, vendors, and/or shipping companies.
  • Develop and maintain detailed inventories of goods and supplies.
  • Establish performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.
  • Establish vendor partnerships and further the Supplier Diversity initiative.

Benefits

  • Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
  • We provide coverage for you, with a portion of the employee premium paid by Goodwill.
  • Dependent coverage is available, with the cost being the responsibility of the employee
  • Accident & Life insurance options to ensure financial protection.
  • 401(k) Retirement Plan
  • Vacation (1-4 Years: 80 hours annually)
  • 10 paid Holidays annually
  • 8 days prorated sick leave annually
  • Access to Childcare Benefits through Upwards
  • Parental leave covered by sick/vacation hours
  • All employees receive merchandise discounts
  • We strongly believe in promoting from within, and have multiple avenues for career growth
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