Senior Director, Platform Software Engineering - Remote
About The Position
We're looking for a Senior Director, Platform Product Engineering to lead the vision, strategy, and development of our Agentic Service Catalog, a platform that helps employees and teams achieve outcomes more easily by connecting people, processes, data, automation, and AI. This is a unique role that combines product leadership with hands-on engineering. You'll define the product direction, work with business and technical partners, and help build the platform. You'll lead a team while remaining involved in architecture, coding, integrations, and AI-powered experiences. Reporting to the Vice President of Intelligent Automation & Data Platforms, you'll help shape how users work with technology across the organization.
Requirements
- Experience leading both product strategy and software engineering teams.
- Full-stack development background with experience building scalable platforms and APIs.
- Experience working with AI-enabled products, automation, and modern cloud technologies.
- Translate complex technical concepts into simple, user-focused solutions.
- 8+ years of people leadership and management experience.
- 8+ years of experience building and delivering platform-based software products.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Turn complex challenges into clear product strategies, roadmaps, and user-focused solutions.
- Hands-on software engineering experience with modern web applications, APIs, integrations, and workflow platforms.
- Experience developing across both front-end and back-end technologies, such as React, TypeScript, Python, or similar modern technology stacks.
- Experience designing and integrating APIs and connecting multiple systems into seamless user experiences.
- Experience applying AI, machine learning, large language models (LLMs), automation, or intelligent workflow technologies to solve business problems.
- Comfortable leading engineering teams while remaining involved in architecture, design reviews, and hands-on development.
Responsibilities
- Lead the product vision, roadmap, priorities, and success metrics for the Service Catalog platform.
- Translate our needs and user feedback into product enhancements and new capabilities.
- Contribute directly to the development of the platform.
- Review and write production-quality code across front-end applications, APIs, integrations, workflows, and AI-powered features.
- Partner with architects and engineers to create scalable, secure, and maintainable solutions.
- Prototype new ideas and help turn successful concepts into production-ready capabilities.
- Identify opportunities where AI can improve user experiences and outcomes.
- Help design intelligent capabilities such as recommendations, workflow assistance, decision support, and contextual guidance.
- Define how AI works with users, including transparency, approvals, explanations, and human oversight.
- Ensure AI solutions are safe, responsible, and aligned with our requirements.
- Define and track important product metrics, including adoption, user satisfaction, workflow completion, operational efficiency, and revenue.
- Improve the platform based on data, customer feedback, and evolving our needs.
Benefits
- Great compensation package and bonus
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
