Senior Director, Planning & Allocations

Hillberg & Berk Careers

2d • Remote

About The Position

Hillberg & Berk is seeking a Senior Director, Planning & Allocations to set the strategy for and lead its integrated planning function across Retail, Ecommerce, and Wholesale. Reporting to the CFO, this senior-level role is responsible for demand forecasting, inventory planning, Open-to-Buy, allocation, and replenishment. The position owns the inventory investment plan and its impact on margin, cash flow, and growth, while helping build the planning foundation for a growing business.

The Senior Director will lead a lean team, balancing delegation with hands-on execution. They will shape the multi-year planning roadmap, develop and validate forecasting models, rebuild legacy tools into scalable automated systems, and establish how AI supports forecasting and planning. The role partners with Product, Finance, Supply Chain, and channel leaders, and delivers clear, decision-ready recommendations to the executive team.

Hillberg & Berk is a Canadian, women-owned jewellery company with ambitious growth plans and a purpose focused on empowering women and contributing to its communities. The company describes its culture as inclusive, diverse, equitable, and values-driven. This is a remote opportunity, ideally for someone located in Vancouver, Calgary, or Toronto. The salary band is $140,000–$160,000, with a competitive bonus program, benefits, and total rewards package; the band may be adjusted based on experience.

Requirements

• 10–15 years of progressive experience in demand planning, inventory planning, merchandising, and/or allocation, ideally in high-growth, multi-channel retail.
• Experience across more than one planning discipline, with a track record of coaching and developing planners.
• Proven accountability for an inventory investment or Open-to-Buy budget, with measurable impact on margin, turns, and working capital.
• Experience leading a planning function through growth, channel expansion, or a systems transformation.
• Expert, current hands-on Excel skills, including the ability to build models.
• Hands-on experience applying AI/LLM tools to analytical or forecasting work and leading their adoption across a team.
• ERP or planning systems experience, including implementations or enhancements.
• Undergraduate degree in Business, Merchandising, Accounting, Finance, or a related field.
• Comfort with ambiguity, an ability to build from scratch, and strong attention to detail.

Nice To Haves

• Experience with Fulfil.io; listed as an asset.
• MBA or relevant Master’s degree.

Responsibilities

• Set the multi-year Planning & Allocation roadmap, connecting inventory strategy to the long-range plan and store expansion.
• Own the inventory investment plan and Open-to-Buy, including budget, inventory health, cash outlay, margin, and risk.
• Build and pressure-test forecasting models, and lead the rebuild of legacy tools into scalable, automated systems.
• Define how AI is integrated into forecasting and planning as a source of insight and validation, not a replacement for judgment.
• Set allocation and replenishment strategy across channels, and take direct responsibility for high-stakes decisions such as launches and new store openings.
• Partner with Product, Finance, Supply Chain, and channel leaders to align assortment, demand, and capital in a cohesive plan.
• Lead, coach, and develop a lean team, building bench strength as the business scales.
• Translate complex data into clear, decision-ready recommendations for the executive team.

Benefits

• Competitive bonus program.
• Benefits and total rewards package.
• Opportunity to contribute to the community and work for a purpose-driven business.
• Learning, growth, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior