Senior Director, Planning

Argon Medical Devices Inc•Plano, TX

About The Position

The Senior Director, Planning leads enterprise-wide planning functions to ensure products are available at the right time, in the right quantity, and at the right cost while meeting regulatory, quality, and service-level requirements in a medical device environment. The role owns demand planning, supply planning, inventory strategy, and Sales & Operations Planning (S&OP), partnering with Sales, Marketing, Manufacturing, Quality, Regulatory, Finance, and Procurement to support profitable growth and operational excellence. The position transforms planning capabilities through process standardization, advanced analytics, and system optimization across a global manufacturing and distribution network. The role defines and executes planning strategy aligned with business growth, product lifecycle management, and regulatory requirements; leads planning teams; and advises executive leadership on capacity, inventory risk, service levels, and growth scenarios. It oversees forecasting, supply and capacity planning, inventory optimization, and executive S&OP/IBP cadence. It also leads planning systems strategy, data governance, continuous improvement, compliance support, and supply disruption contingency planning. The position directly supervises leaders and/or managers responsible for Demand Planning, Supply Planning, Inventory Planning, S&OP/IBP, and Customer Service. It is accountable for staffing, hiring, onboarding, coaching, performance management, succession planning, objectives, development, and organizational design. It provides strategic direction to Customer Service teams responsible for order management, customer support, and customer communication, and establishes service and customer satisfaction expectations.

Requirements

Bachelor’s degree in Supply Chain, Engineering, Business, or a related field.
12+ years of progressive experience in supply chain or planning roles.
5+ years of senior leadership experience managing planning teams.
Experience in a regulated manufacturing environment.
Experience with advanced planning systems such as QAD, SAP APO/IBP, Kinaxis, Oracle, or o9.
Experience supporting global manufacturing and distribution networks.
Deep experience leading S&OP or IBP processes.
Enterprise planning leadership across Demand, Supply, and S&OP.
Medical device or regulated manufacturing expertise.
Executive-level communication and influence.
Data-driven decision making and scenario modeling.
Change leadership and cross-functional collaboration.
Strong financial acumen and working capital management.
Ability to travel less than 40%.

Nice To Haves

Experience in medical device, pharmaceutical, or life sciences regulated manufacturing.
MBA or Master’s degree.
APICS certification such as CPIM or CSCP.

Responsibilities

Define and execute enterprise planning strategy aligned with business growth, product lifecycle management, and regulatory requirements.
Lead and develop teams across demand, supply, and inventory planning.
Advise executive leadership on capacity, inventory risk, service levels, and growth scenarios.
Own demand forecasting across product lines, incorporating sales forecasts, market trends, product launches, and end-of-life planning.
Partner with Sales and Marketing to improve forecast accuracy, assumptions, and accountability.
Establish forecast bias and accuracy KPIs and drive continuous improvement.
Translate demand plans into executable supply and capacity plans across internal manufacturing and external suppliers.
Balance service levels, cost, and working capital while mitigating supply risk.
Lead scenario planning for capacity expansion, make/buy decisions, and supply disruptions.
Define inventory segmentation strategies and optimize inventory investment while ensuring continuity for critical and regulated products.
Monitor excess, obsolete, and expiring inventory and drive cross-functional mitigation plans.
Own the end-to-end S&OP or IBP process, including a disciplined monthly cadence and executive alignment.
Facilitate executive S&OP meetings with clear recommendations, trade-offs, and decisions.
Align demand, supply, financial targets, and strategic initiatives.
Lead planning system strategy, including ERP, APS, forecasting tools, upgrades, and digital transformation initiatives.
Establish data governance, master data integrity, and planning analytics.
Drive continuous improvement using Lean, Six Sigma, or similar methodologies.
Ensure planning processes support FDA, ISO, and other global regulatory requirements.
Partner with Quality and Regulatory teams to manage product availability risks related to compliance actions or changes.
Build contingency plans for supply chain disruptions.
Hire, onboard, coach, manage performance, and plan succession for the planning organization.
Establish objectives, accountability, and development plans for direct reports; provide mentorship, feedback, and performance reviews.
Ensure appropriate staffing, skills development, and organizational design for current and future business needs.
Provide leadership and strategic direction for Customer Service teams responsible for order management, customer support, and customer communication.
Establish service performance expectations and customer satisfaction goals aligned with business objectives.
Develop organizational capabilities to support growth, customer retention, and operational excellence.