Senior Director, Business Planning

Astound Broadband•Dallas, TX

3d•$150,000 - $200,000

About The Position

The Senior Director, Business Planning leads business planning, forecasting, sales operations, and commercial project management. The role oversees annual operating plans, revenue forecasts, headcount planning, capacity models, growth strategies, lead generation, sales compensation, quota and territory management, and the post-sale customer delivery lifecycle. It provides leadership with financial and operational insights, aligns commercial objectives with measurable plans, and drives improvements in pipeline health, sales performance, order completion, and revenue realization. The role leads and develops the Business Planning and Commercial Project Management organization, establishes clear accountability and operating disciplines, and partners across Commercial leadership, Sales, Finance, Marketing, Operations, Engineering, Construction, and Customer Care. It also actively supports Astound’s Inclusion and Belonging work and is responsible for fostering a workplace where employees feel valued, respected, heard, and empowered.

Requirements

Bachelor’s degree in Business, Finance, Economics, Operations, or a related field.
10+ years of progressive experience in business planning, sales operations, revenue operations, commercial operations, or related disciplines.
5+ years of leadership experience, with demonstrated ability to build and lead high-performing teams.
Strong experience with sales compensation, commission management, quota setting, territory planning, forecasting, and performance management.
Demonstrated experience with lead generation and pipeline development programs.
Experience overseeing complex commercial customer delivery, provisioning, implementation, or project management functions.
Strong financial, analytical, and operational acumen.
Proven ability to work across Sales, Finance, Marketing, Operations, Engineering, Construction, and Customer Care.
Strong executive communication, problem-solving, and decision-making capabilities.

Nice To Haves

An advanced degree.

Responsibilities

Lead annual operating plans, revenue forecasts, headcount planning, capacity models, and growth strategies.
Develop revenue models, forecasts, performance reporting, and business insights to support leadership decisions.
Translate commercial objectives into measurable plans and performance expectations; identify risks, opportunities, and performance gaps and drive corrective action.
Lead the strategy and operating framework for lead generation, prospecting, and pipeline creation.
Partner with Sales and Marketing on targeted programs that increase qualified opportunities; set lead generation goals and measure lead volume, conversion, pipeline contribution, and program effectiveness.
Drive accountability for consistent pipeline-building activity and improve lead quality, conversion, and pipeline health.
Design, administer, and optimize sales compensation and commission programs, maintaining governance and accuracy in calculations, reporting, and administration.
Partner with Sales and Finance to evaluate compensation plan effectiveness and recommend adjustments that balance seller motivation, business performance, and financial discipline.
Lead annual quota development and create data-driven quota allocation methodologies.
Develop territory and account coverage strategies aligned with market opportunity and sales capacity; align revenue targets, quotas, territories, compensation plans, and headcount.
Monitor quota attainment, sales productivity, territory performance, and capacity, and provide leadership with insights into trends, risks, and opportunities.
Lead the Commercial Project Management organization responsible for the post-sale customer lifecycle.
Ensure customer builds, service delivery, provisioning, and installation are completed on time and in line with customer commitments.
Establish ownership, milestones, visibility, and accountability throughout customer delivery; identify and resolve delivery risks, dependencies, and escalations.
Maintain communication between Sales and delivery organizations throughout implementation.
Coordinate execution across Sales, Construction, Operations, Engineering, and Customer Care to accelerate order completion.
Maintain visibility into order status, provisioning, construction, installation, and service activation; identify bottlenecks and resolve issues affecting customer delivery.
Reduce order-to-install cycle times and accelerate revenue realization; establish metrics and operating rhythms that improve accountability.
Build, lead, and develop a high-performing Business Planning and Commercial Project Management organization; establish expectations, accountability, and performance standards.
Create strong operating disciplines across planning, lead generation, compensation, quota management, and customer delivery.
Serve as a trusted partner to Commercial leadership and cross-functional stakeholders, fostering ownership, urgency, collaboration, continuous improvement, and results.
Actively support, promote, and advance Astound’s Inclusion and Belonging work, including creating an environment where employees feel valued, respected, heard, and empowered.
Perform other duties as assigned.

Benefits

401k retirement plan with employer match
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Paid time off/vacation starting at 80 hours per year, increasing based on tenure
40 hours of floating holiday per year
7 paid holidays per year
Paid sick leave, with hours varying based on state and/or local laws
Tuition reimbursement program
Employee discount program
Opportunity for bonus