Senior Director, People & Business Operations

CreateMe Technologies, Inc.Newark, CA
$175,000 - $210,000Onsite

About The Position

CreateMe is an AI robotics company pioneering automated manufacturing for soft materials, starting with apparel. Built on the belief that the Future of Fashion is Bonded™, the company has developed a unified platform that combines advanced robotics, proprietary adhesive bonding, and Physical AI to deliver a new standard of precision, consistency, and speed. By replacing stitch-based construction with digitally applied adhesives and automated material handling, the platform enables localized, on-demand production that reduces waste, shortens supply chains, and improves recyclability by design. Core technologies include Pixel™ micro adhesive bonding, the MeRA™ robotic assembly system, and Thermo(re)set™ reversible adhesive science, advancements that make scalable, automated production possible within compact, localized facilities. CreateMe partners with brands and manufacturers seeking to modernize how products are made. With more than 95 patents across robotics, adhesives, and Physical AI, the company is defining the infrastructure for bonded manufacturing globally.

Requirements

  • 12+ years of People and Business Operations experience
  • At least 5 years in each discipline, and relevant education that supports the role
  • Minimum 5 years people management and coaching experience
  • Experience in fast-moving startup businesses
  • Experience in manufacturing or other hourly labor environments, including deep knowledge of best labor and management practices with hourly, non-exempt teams and supervisors in CA
  • Demonstrated experience as an operational partner to executive leadership and department heads, with a strategic mindset
  • Proven ability to juggle multiple tasks and deadlines in a fast-paced environment
  • Excellent written and verbal communication skills. Strong ability to present data and observations
  • Excellent attention to detail, follow-through, timeliness. Organizational, communication, and documentation skills are critical
  • Ability to build your resource toolkit, including appropriate use of AI tools
  • Proficiency with Google Suite, MS Office Suite, and Mac or Windows OS
  • For any onsite work: Ability to stand and work on your feet for extended periods, push/pull/stoop/climb, perform occasional repetitive tasks, and occasionally lift up to 30 lbs

Nice To Haves

  • Extremely hard working, conscientious, and tenacious. Appreciation for the fine detail and sensitivity, like a legal partner.
  • You have an eagle eye and awareness of the comings and goings of the business, and a strong sense of when to jump in to support and lead cross-functionally. You are strong at follow-up, documentation, and coordinating people to get things done.
  • High degree of maturity, professionalism, discretion and confidentiality in all matters
  • Comfortable with a range between highly strategic impactful work and administrative minutiae (no job too small mentality)
  • High emotional intelligence: Enjoys relationship building, crafting organizational communications, negotiation and conflict resolution skills
  • High adaptability: Comfort navigating ambiguity, pivots, and changes in priorities. You are generally unfazed, unruffled, objective and rational, and have a cool head
  • Experienced in and comfortable with early startup speed, not letting perfection get in the way of good and complete, and well-calibrated risk assessment and tolerance

Responsibilities

  • Serve as the strategic and operational People leader, and the HR Business Partner to the business. This includes our largest team, Engineering, led by our Chief Engineer.
  • Lead the talent strategy, role development, and end-to-end recruitment
  • Lead candidate experience to employee onboarding
  • Build and enhance the overall employee experience, including leading a culture of feedback and development, harmonizing a range of employee personalities
  • Lead employee relations, conflict management, and performance management in a fair, consistent, sensitive, and confidential manner
  • Complete all HR, benefits, and pay compliance requirements
  • Own benefits, payroll, and HR system programs, communications, and technical support alongside our PEO and VP of Finance
  • Manage all HR and Recruiting vendors
  • Manage all HR and Recruiting systems and data, including our PEO’s HRIS, our ATS, and Compensation and Benefits benchmarking and tooling
  • Lead and support all general business operations, including supporting each function leaders’ top priorities and challenges, working to collaboratively achieve and resolve them
  • Lead agenda and presentation prep for internal and external meetings
  • Document meeting notes, and summarize key discussions, decisions, and actions
  • Document and update processes
  • Own document naming and filing for executive, legal, and contract categories
  • Ensure important filings, documentation updates, and office operations, and vendor relationships are executed efficiently
  • Provide business-oriented project management
  • This role has an important onsite presence
  • Co-lead coordination of internal and external events

Benefits

  • Comprehensive medical, dental and vision plans
  • Life and disability coverage
  • Supplemental health and wellness benefits and perks
  • 401(k) retirement program
  • Flexible Paid Time Off program
  • Equity program offers the opportunity to own stock in the company
  • Formal and informal learning opportunities
  • Culture of feedback and development
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