Director, People Operations

Hims & Hers • ,

6d • $210,000 - $235,000 • Remote

About The Position

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:
Hims & Hers is operating at a different level of scale and ambition—and our People function needs to match it. Reporting to the VP, Talent, you will design and lead the systems, strategy, and processes that power how we hire, operate, and grow as a company.

Requirements

• 10+ years of experience across HR Operations or People Operations, with increasing scope and leadership responsibility
• Proven experience owning HRIS systems, people analytics, and operational infrastructure at scale
• Strong track record of driving innovation and building scalable HR processes in high-growth, fast-paced and distributed environments
• Experience partnering with senior leaders and influencing cross-functional stakeholders
• High level of data fluency, with the ability to translate insights into action
• Expertise in compliance, policies, and operational best practices across the employee lifecycle
• Strong operator mindset with the ability to move between strategy and hands-on execution

Responsibilities

• Lead the end-to-end execution of our HR Operations strategy, aligning systems, processes, and programs with company growth, scalability, and business priorities.
• Lead HR operations across the full employee lifecycle, including onboarding, offboarding, compliance, policies, employee support, and operational excellence.
• Serve as a systems thinker across the People organization, identifying opportunities to simplify, automate, and scale processes while reducing friction for employees, managers, and the People team.
• Own and optimize the HRIS ecosystem, ensuring data integrity, scalable architecture, seamless integrations, and a strong foundation for future growth.
• Drive the evolution of People Operations through AI and automation, identifying emerging technologies and practical applications that improve efficiency, insights, service delivery, and the employee experience.
• Design and continuously improve scalable People processes and workflows that create consistency, operational rigor, and a high-quality employee experience across all touchpoints.
• Drive people analytics and reporting, translating data into actionable insights across engagement, retention, organizational health, and workforce planning.
• Establish strong operational governance, including compliance, audits, documentation standards, controls, and risk management practices.
• Partner cross-functionally with Finance, IT, Legal, Payroll, and business leaders to improve operational effectiveness and enable company scale.
• Build and develop a high-impact operations team, fostering a culture of ownership, innovation, continuous improvement, and customer service excellence.

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed