Senior Director of People Operations

Tekmetric•Houston, TX

4d•Hybrid

About The Position

Tekmetric is seeking a Senior Director of People Operations to build and improve the operational backbone of the People function. This role is responsible for total rewards, HR systems, compliance, people analytics, and finance partnership. The ideal candidate will have a builder's mentality, operate at both strategic and hands-on levels, and be comfortable with a fast-paced, high-growth environment. This is a high-ownership, high-impact role that requires both strategy and execution. The company is looking for someone to shape what comes next in people operations for a rapidly growing SaaS company.

Requirements

10+ years of progressive People/HR experience
Proven experience leading an HR/People team in a high-growth SaaS company, scaling through 40–60%+ YoY headcount growth
Employee relations, compliance, benefits, compensation, performance management, and HR operations
Compensation benchmarking, leveling, and benefits program design (total rewards)
HCM/HRIS platforms (Rippling would be a big plus), data integrity, reporting, and AI tools
Multi-state workforce management, with international exposure preferred
Proven experience leading a team of 4-5 direct reports and developing HR/People professionals as a player-coach
Proven experience operating independently, anticipate business needs, and designing scalable solutions
Builder's mentality - operating at both strategic and hands-on levels
Highly analytical and data-driven, with hands-on experience leveraging data to guide decisions
Strong judgment in sensitive situations, confidentiality, and decisiveness
Executive presence and business acumen
Strong judgment in employee relations and compliance.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR

Responsibilities

Own and continuously improve the systems, workflows, and operating rhythms that power the employee lifecycle—from performance and compensation cycles to core people operations.
Identify opportunities to simplify, automate and utilize AI to scale processes that support Tekmetric’s continued growth across multi-state and international teams.
Lead the evolution of Tekmetric’s compensation and benefits programs to ensure they remain competitive, scalable, and aligned to business goals.
Oversee salary benchmarking, leveling, calibration, and rewards strategy in close partnership with Finance.
Own compliance across federal, state, local, and international employment requirements—revising the policies, practices, and Legal partnerships as needed to protect the business while enabling speed and smart decision-making.
Leverage people data, HRIS reporting, and AI tools to surface actionable workforce insights that inform business decisions.
Translate trends in retention, engagement, compensation equity, and organizational health into clear recommendations and measurable action.
Report to and partner closely with the VP of People & Culture while collaborating across the broader People team to continuously evolve Tekmetric’s people programs, operating model, and team effectiveness as the company scales.

Benefits

Remote work flexibility
Competitive base salaries
Generous Paid Time Off
Paid maternity leave
Paid parental bonding leave
Paid medical leave
Comprehensive health benefits (Medical, Dental, Vision, and Prescription coverage)
Health plans that cover 100% of premiums for employee only
50% coverage for family health plan costs
Free, confidential counseling through BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
$60/month toward fitness, mental health, or wellness
$300 home office setup bonus after one year of employment
Support for continuing education
Stellar team of coworkers
Fun activities