Senior Director, Operations - Data Ventures

Walmart • Bentonville, AR

1d • $130,000 - $260,000

About The Position

Walmart Data Ventures leverages first-party data to develop B2B products that help merchants and suppliers make informed, customer-focused decisions. The Commercial Operations team supports scalable revenue growth through operational excellence, stakeholder collaboration, and process improvement.

The Senior Director, Commercial Operations leads the evolution of the commercial operating model to support growth with greater predictability, lower friction, and increased operating leverage. This role owns the connective system across Revenue Operations, commercial performance and enablement, commercial systems and automation, client onboarding and transitions, billing, repricing, and broader lifecycle operations. The position defines how these capabilities work together across the end-to-end commercial lifecycle, from pipeline and commercial execution through client activation and ongoing revenue events, while establishing globally scalable processes, systems, governance, and automation.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 6 years of experience in operations, project management, or a related area, or 8 years of experience in operations, project management, or a related area.
• 4 years of supervisory experience.
• Significant experience leading complex, cross-functional transformation within a large matrixed organization.
• Demonstrated experience developing and leading senior leaders and multidisciplinary teams.
• Deep understanding of CRM, commercial technology ecosystems, workflow automation, analytics, and data-driven commercial management.
• Experience designing scalable operating models across multiple products, customer segments, or geographies.
• Demonstrated ability to influence senior executives and align stakeholders without relying on direct authority.
• Strong business and financial acumen, including development of business cases, investment prioritization, and performance measurement.
• Exceptional executive communication and ability to simplify complex operating problems into clear decisions and actions.

Nice To Haves

• Experience applying AI, automation, or emerging technology to redesign business processes.
• Experience leading a cross-functional team.
• Master’s degree in Business Administration, Computer Engineering, or Operations Management.
• Project Management Professional certification.

Responsibilities

• Lead the end-to-end Commercial Operations model across markets, products, banners, and client segments.
• Integrate commercial performance, enablement, systems, automation, onboarding, billing, repricing, and lifecycle operations into a scalable global model with clear ownership, governance, and performance measures.
• Strengthen forecasting, pipeline discipline, analytics, and account enablement while shaping the commercial technology roadmap and applying automation and AI to reduce friction.
• Build repeatable client transition and revenue lifecycle capabilities, improve cross-functional alignment, and translate recurring business needs into Product, Engineering, systems, and process priorities.
• Develop the leadership, talent, and organizational capabilities required to scale growth with greater predictability and operating leverage.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director