Senior Director of Social Services

Catholic Charities Archdiocese of OKC•Oklahoma City, OK

19h

About The Position

The Senior Director of Social Services directs Family Support Services, Homeless Services, Workforce Development, the regional offices in Ardmore, Lawton, and Woodward, and Disaster Services. The role oversees program directors and support staff, establishes professional standards and procedures, evaluates and designs programs, manages division budgets, and ensures departments meet accrediting standards. The director also develops new programs in response to assessed needs, oversees confidential records, coordinates services with internal and community partners, pursues grant funding, and ensures applicable grant compliance and reporting. The position collaborates with staff and service providers to build respectful relationships with people served and support their ability to develop skills and confidence. It attends board and committee meetings as assigned by the Executive Director and performs other duties as assigned. The position may supervise administrative assistants, case managers, and directors.

Requirements

Bachelor’s degree required, preferably in a social services field.
3 to 5 years of experience in social services to individuals and families.
1 year of supervisory experience.
Strong verbal and written communication, listening, and presentation skills.
Flexible interpersonal skills to interact effectively with employees and managers at all organizational levels.
Demonstrated experience and success in program and strategy development, budgeting, personnel management, and continuous quality improvement.
Ability to set and maintain healthy boundaries with staff, clients, and students.
Ability to work effectively with staff, volunteers, parishes, and community members.
Ability to adjust communication style to diverse situations.
Excellent organizational and time management skills, including the ability to delegate and manage subordinates effectively.
Ability to collaborate across agency departments to achieve goals.
Demonstrated conflict-resolution skills.
Ability to work autonomously and proactively.
PC proficiency, specifically with Microsoft Office applications.
Ability to gather data, compile information, and prepare reports.
Ability to meet the physical demands described, including prolonged sitting, walking, finger dexterity, repetitive motions, talking, hearing, and visual acuity; occasional lifting up to 10 pounds; and possible travel by car or plane that may involve prolonged sitting or standing.

Nice To Haves

Master’s degree preferred.
Fluency in Spanish and English preferred.

Responsibilities

Supervise program directors and appropriate support staff, including conducting evaluations and developing departmental work methods and procedures.
Develop and maintain professional standards for casework services; review and improve policies and work methods and advise other departments on these practices.
Develop and administer division operating and project budgets.
Ensure departments meet accrediting standards.
Participate in monthly department-director decision-making and planning meetings and serve on interdisciplinary teams and committees.
Develop social service programs based on needs assessments and the agency planning process.
Oversee development and maintenance of confidential division and department records.
Coordinate programs and multi-problem case handling with pastors, Archdiocesan departments, parishioners, and community agencies.
Research funding opportunities and write grants to improve existing programs or initiate new ones.
Ensure compliance with applicable program grant requirements, including timely and accurate reporting and financial management.
Supervise Family Support Services, Homeless Services, the Ardmore, Lawton, and Woodward regional offices, Workforce Development, and Disaster Services with respect to budgets, program development, and administrative and clinical supervision.
Work collaboratively with personnel and service providers to establish respectful relationships with people served, support client skills and confidence, reinforce the value of nurturing families, and use appropriate interventions and service limits.
Attend Board of Directors and committee meetings as assigned by the Executive Director.
Perform other duties as assigned by the Executive Director.
May supervise administrative assistants, case managers, and directors.