Senior Director of Operations

MillerKnoll•Toronto, ON

2d•CA$190,000 - CA$200,000•Onsite

About The Position

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. POSITION SUMMARY Leads overall manufacturing operations for assigned facility. Responsible for machining, fabricating, assembling, processing operations and other ancillary functions required for production. Forecasts, develops, implements and administers plans for efficient facilities, staffing and material utilization.

Requirements

Bachelor's Degree in Business, Engineering or related discipline. Significant equivalent operational experience may be considered in lieu of a degree.
10+ years of experience in progressively responsible production management positions/leadership, specifically experience with manufacturing and assembly of highly variable products on relatively short lead-times with significant fluctuations in volumes.
Working knowledge of industry and legislation regulation and requirements
In-depth knowledge of diverse business functions and principles
Working knowledge of data analysis and performance/operational metrics
Adaptable, willing to learn quickly within fast paced manufacturing environment
Ability to work on multiple tasks with quick turnaround times, while managing interruptions and changing priorities
Working knowledge of computer programs, specifically MS Office Suite, etc.
Excellent organizational and time management skills
Advanced decision making and problem-solving skills
Must be able to perform all essential functions of the position with or without accommodations.
Must be able to complete work tasks that require strong manual dexterity
Must be able to perform duties while wearing all necessary Personal Protective Equipment as determined by MillerKnoll’s Health and Safety department
Ability to work independently and as part of a team
Ability to motivate and manage a team
Able to work in a team environment and support a culture of respect and trust
Ability to adapt to a changing environment and lead others through change

Nice To Haves

Masters degree preferred.

Responsibilities

Leads manufacturing operations for assigned facility.
Ensure compliance with MillerKnoll policies/practices and standards
Participates in the development of corporate manufacturing strategies and develops a plant specific strategy to align.
Achieves exceptional levels of customer service and delivery reliability with highly variable demand patterns and product variation.
Maintains high standards of quality, follows agreed standards, and introduces improvement initiatives to address problems and ensure high standards are maintained.
Achieves a safety culture which ensures high levels of employee engagement, addresses risk and strives towards an accident-free environment.
Achieves exceptional levels of employee engagement through regular and open communication, two-way feedback at all levels and an environment where issues can be openly raised and positively received at all levels of leadership.
Ensures consistent and high-level employee experience is achieved across the facility.
Coaches and mentors team member’s; designs and delegates appropriate workloads; builds development plans to ensure career success; participates in succession planning activities.
Delegates authority to key supervision in production, production control, methods, cost accounting, maintenance and related operations.
Ensures that objectives are achieved on a timely basis at the lowest cost (within financial resources), while maintaining quality requirements.
Maintain a clean, safe, working environment according to 5s principles and department safety guidelines.
Maintain and follow the ISO standard operating procedures.
Lead the team to focus and contribute to the continuous improvement process.
Additional responsibilities as requested by Management to achieve business objectives.