Senior Director of Marketing & Communications

Arizona Autism United • Phoenix, AZ

9d • Hybrid

About The Position

The Senior Director of Marketing and Communications is a strategic leadership role at Arizona Autism United (AZA United), a nonprofit serving children and families in Arizona. The position leads the development and execution of integrated marketing and communications strategies to elevate the organization’s brand, increase awareness of its services, strengthen stakeholder relationships, support organizational growth, and enhance its visibility, reputation, and impact. The role collaborates with executive leadership, board members, program directors, fundraising teams, and external partners to create compelling stories and campaigns for diverse audiences.

The Senior Director serves as the organization’s primary marketing strategist and communications advisor, oversees brand identity and messaging, and leads internal and external communications across channels. Responsibilities include website and digital strategy, social media, advertising, email marketing, public relations, content development, analytics, community engagement, and coordination with outside vendors. The position is hybrid and requires willingness to travel to AZA locations throughout the valley as needed. The anticipated full-time schedule is Monday through Friday, either 8 a.m.–4 p.m. or 9 a.m.–5 p.m.

Requirements

• Bachelor’s degree in marketing, business, or a related field.
• Minimum of 5 years of professional experience managing strategic marketing initiatives.
• Ability to obtain a Fingerprint Clearance Card and meet all other related hiring requirements.

Nice To Haves

• Master’s degree.
• Experience working with nonprofit organizations, behavioral health organizations, and/or autism service providers.

Responsibilities

• Lead development and implementation of the organization’s overall marketing and communications strategy.
• Serve as the organization’s primary marketing strategist and communications advisor.
• Partner with senior leadership to identify opportunities to increase brand awareness and engagement with services and related activities.
• Establish performance metrics and reporting systems to evaluate marketing effectiveness and campaign return on investment.
• Build and maintain a scalable Marketing & Communications department to support a growing and complex organization.
• Define target audiences and effective approaches for reaching them through campaigns and organizational priorities.
• Lead development and stewardship of AZA United’s brand identity, messaging framework, and visual standards.
• Ensure consistent brand voice and messaging across internal and external communications.
• Develop differentiated positioning strategies for programs, services, fundraising initiatives, employer branding, and workforce recruitment.
• Maintain and strengthen AZA United’s reputation among the community and key stakeholders.
• Develop strategies with organizational leaders to strengthen their roles as ambassadors, experts, community leaders, and thought leaders.
• Oversee or lead creation of internal and external materials, messaging, and related content.
• Lead continuous development and improvement of the organization’s website, web presence, and profiles on other sites.
• Coordinate design concepts for printed materials, social media graphics, and other materials supporting marketing goals.
• Oversee website strategy, content management, digital advertising, and user experience initiatives.
• Direct social media strategy, content planning, audience engagement, and paid campaigns.
• Lead email marketing initiatives and audience segmentation.
• Monitor analytics and performance data to optimize marketing campaigns and communication channels.
• Evaluate and implement emerging technologies, platforms, and marketing tools.
• Collaborate with organizational leaders to enhance employee communications and organizational alignment.
• Develop communication plans for major organizational initiatives, changes, and strategic priorities.
• Oversee production of marketing collateral, annual reports, impact stories, presentations, videos, newsletters, and promotional materials.
• Build systems for collecting testimonials, success stories, client feedback, and other mission-driven content.
• Coordinate work with outside vendors, consultants, and volunteers, including graphic designers, website developers, and market research firms.

Benefits

• Competitive salary and participation in a Scheduled Raise Program, with increases up to twice per year.
• Comprehensive health benefits, including health, dental, and vision insurance.
• Employer contributions to a health savings account.
• Company-paid short-term and long-term disability insurance.
• Employer-paid basic life insurance.
• 401(k) plan with up to 4% employer match after one year of service.
• Generous paid sick time and paid time off.
• 12 paid holidays.
• Eligibility for Public Service Loan Forgiveness when consistently working at least 30 hours per week.
• Paid maternity and paternity leave.
• Collaborative work environment focused on transparent communication, teamwork, and professional growth.
• Some schedule flexibility and work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior