Senior Director of IT, SAP

Fender•Phoenix, AZ
•$160,000 - $205,000•Onsite

About The Position

Fender Musical Instruments Corporation is seeking a Senior Director of IT, SAP to lead the strategic technology roadmap for their SAP landscape. This is a hands-on leadership role requiring the individual to not only manage a team of IT engineers and developers but also to be actively involved in configuration, design, and testing. The role involves managing people, projects, system migrations, and third-party system integrations. The Senior Director will mentor team members on SAP capabilities, create and review design documents and functional specifications, and perform complex configuration changes. Additionally, they will build and evaluate relationships with third-party technology partners. The company is currently on SAP ECC 6.0 and planning an upgrade to S/4.

Requirements

  • Bachelor’s degree in computer science or engineering or a related field.
  • 12+ years of SAP Technical experience.
  • 7+ years of experience managing a team.
  • Strong organizational skills with the ability to prioritize and execute multiple tasks and projects simultaneously.
  • Excellent interpersonal, oral, and written communication skills.
  • A collaborative approach to problem-solving with respect, trust, honesty, and professionalism.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Stay hands-on with SAP configuration, technical specification writing and review, debugging, and testing.
  • Mentor the team by sharing deep SAP expertise to develop less experienced engineers.
  • Document IT processes and designs in the IT Wiki.
  • Manage vendor relationships, establishing and maintaining partnerships with external technology providers.
  • Lead IT engineers (analysts/configurators) and developers, ensuring timely, high-quality delivery and supporting their growth.
  • Prioritize development requests in collaboration with the development manager and key business stakeholders.
  • Engage regularly with Fender's Executive and Leadership Teams.
  • Run multiple projects concurrently, ensuring on-time and on-budget delivery of valuable work.
  • Optimize the SAP landscape by maximizing development throughput and minimizing disruption risk.
  • Continuously evaluate new tools and technologies, including AI, for potential benefits.
  • Understand and articulate Fender’s key SAP integration points across SD, PP, MM, and FI modules.
  • Own SAP maintenance in partnership with the Development Manager, including OS and kernel patching, OSS notes and support pack implementation, system refreshes, data archiving, SDK updates, HA/DR testing, and EWA report evaluation.

Benefits

  • medical
  • dental
  • 401(k)
  • paid time off
  • equipment purchase program
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