Senior Director of Experience Design

Ammortal•Denver, CO

15h•Remote

About The Position

Ammortal is seeking a hands-on design leader to unify the experience of its Chamber, software, and digital presence. The role will define how people experience Ammortal across the full journey, including the website, Chamber interfaces, in-session guidance, and tools used by partners and guests. The leader will establish the experience vision and design roadmap, build a unified design system and quality standards, and grow the internal experience design team while directing external partners. The position reports to the Chief Product Officer and works closely with Engineering, Marketing, Customer Experience, and Operations. It combines strategic leadership with direct design, prototyping, and critique work. Ammortal is a small, startup-culture team that integrates five science-backed modalities into an immersive 25-minute session. Its product is used in wellness clinics, spas, hotels, homes, and by sports teams and individuals focused on recovery and performance. This role offers an opportunity to shape the experience as the company scales.

Requirements

12+ years in product, interaction, or experience design.
5+ years leading design teams.
A portfolio of shipped work spanning hardware and software, or physical and digital experiences.
Experience building and scaling a design system across multiple products or surfaces.
A track record of leading both in-house designers and external partners or agencies.
Experience working closely with brand and marketing teams.
Strong systems thinking across physical and digital experiences.
Ability to exercise restraint and taste, remove unnecessary elements, and explain design choices.
Ability to earn trust and give clear direction to engineers, marketers, executives, internal teams, and outside partners.
Research-led judgment and ability to translate the behavior of guests, partners, and staff into decisions.
Hands-on craft skills, including designing, prototyping, and critiquing at a high level.
Required knowledge of Figma, including shared libraries and design system management.
Experience with interactive prototyping tools such as ProtoPie, Framer, or similar.
Knowledge of design-to-engineering handoff and specification practices.
Knowledge of qualitative and usability research methods.
Genuine interest in wellness and in how people feel, not only how they click.

Nice To Haves

Touchscreen, embedded, or HMI interface design.
Voice, audio, or lighting as interface elements.
Motion design.
Experience with web platforms such as Webflow or Shopify.
AI-assisted design and research tools.
Experience with Linear and Notion.
Experience in consumer hardware, wellness, health technology, or hospitality.
Industrial design or physical product background.
Experience designing immersive or sensory environments involving light, sound, or space.
Experience designing operator tools such as staff consoles or business dashboards.
Experience growing a design team through Series A and beyond.

Responsibilities

Define the end-to-end Ammortal experience, from first impression through the guest’s time in the Chamber, and translate it into shared principles, priorities, and a design roadmap.
Lead design for interfaces used with the Chamber, including on-Chamber controls, the kiosk, in-session guidance, and apps and tools used by partners and guests.
Build and own a unified design system grounded in the Ammortal brand across the Chamber, software, and ammortal.com.
Partner with Marketing and other teams to make the website, product, and session room feel like a coherent experience.
Lead, grow, and mentor the internal design team, including interaction design.
Direct external design partners and agencies through clear briefs and consistent quality expectations.
Build a research practice that includes guests, partners, and staff in major product decisions.
Establish design reviews, specifications, and standards that help translate design intent into shipped quality.
Provide hands-on design leadership, including designing, prototyping, and critiquing work.