Senior Director of Experience Design
About The Position
The Senior Director of Experience Design leads design across the Ammortal Chamber, its software, and its digital presence. The role brings together the full experience—from the website and partner tools to the kiosk, Chamber controls, and in-session guidance—so that every touchpoint feels coherent. The position reports to the Chief Product Officer and works closely with Engineering, Marketing, Customer Experience, and Operations. This is a hands-on leadership role responsible for setting experience direction while also contributing directly to design work. Over time, the role will build the experience design team, a unified design system, and standards that support consistent quality as the company grows. The role is remote in the US, with some travel to the studio in Mars Hill, North Carolina.
Requirements
- 12+ years of experience in product, interaction, or experience design.
- At least 5 years of experience leading design teams.
- A portfolio of shipped work spanning hardware and software, or physical and digital experiences.
- Experience building and scaling a design system across multiple products or surfaces.
- A track record of leading in-house designers and external partners or agencies.
- Experience working closely with brand and marketing teams.
- Interest in wellness and in how people feel, not only how they click.
- Proficiency with Figma, including shared libraries and design system management.
- Experience with interactive prototyping tools such as ProtoPie, Framer, or similar.
- Knowledge of design-to-engineering handoff and specification practices.
- Knowledge of qualitative and usability research methods.
Nice To Haves
- Experience in consumer hardware, wellness, health technology, or hospitality.
- Industrial design or physical product background.
- Experience designing immersive or sensory environments involving light, sound, or space.
- Experience designing operator tools such as staff consoles or business dashboards.
- Experience growing a design team through Series A and beyond.
- Touchscreen, embedded, or HMI interface design experience.
- Experience using voice, audio, or lighting as interface elements.
- Motion design experience.
- Experience with web platforms such as Webflow or Shopify.
- Familiarity with AI-assisted design and research tools.
- Familiarity with Linear and Notion.
Responsibilities
- Define Ammortal’s end-to-end experience vision, principles, priorities, and design roadmap in partnership with Product and Engineering.
- Lead design for interfaces used with the Chamber, including on-Chamber controls, the kiosk, in-session guidance, and apps and tools for partners and guests.
- Build and own a unified design system grounded in the Ammortal brand and spanning the Chamber, software, and ammortal.com.
- Partner with Marketing and other teams to ensure the website, product, and session room deliver a coherent experience.
- Lead, grow, and mentor the internal design team, including interaction design.
- Direct external design partners and agencies through clear briefs and shared quality standards.
- Build a research practice that includes guests, partners, and staff in major product decisions.
- Establish design reviews, specifications, and standards that translate design intent into shipped quality.
- Design, prototype, and critique work hands-on while moving between strategy, interface detail, and physical prototypes.
Benefits
- 25,000 equity options vesting over 4 years, with a 1-year cliff.
- 80% of health, dental, and vision coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
