Senior Director of Experience Design
About The Position
The Senior Director of Experience Design leads design across the Ammortal Chamber, its software, and its digital presence. This hands-on leadership role defines a coherent end-to-end experience, from first impressions through the Chamber session, and builds the experience design team, design system, and standards needed as the company grows. The role reports to the Chief Product Officer and works closely with Engineering, Marketing, Customer Experience, and Operations. Ammortal is a small, startup-culture team scaling its wellness technology product. The Chamber combines five science-backed modalities into an immersive 25-minute session and is used in wellness clinics, spas, hotels, homes, and by sports teams and individuals. The position is remote in the US, with some travel to the company studio in Mars Hill, North Carolina.
Requirements
- 12+ years of experience in product, interaction, or experience design, including 5+ years leading design teams.
- A portfolio of shipped work spanning hardware and software, or physical and digital experiences.
- Experience building and scaling a design system across multiple products or surfaces.
- A track record of leading in-house designers and external partners or agencies.
- Experience working closely with brand and marketing teams.
- Genuine interest in wellness and how people feel, not only how they click.
- Figma, including shared libraries and design system management.
- Interactive prototyping tools such as ProtoPie, Framer, or similar.
- Design-to-engineering handoff and specification practices.
- Qualitative and usability research methods.
Nice To Haves
- Experience in consumer hardware, wellness, health technology, or hospitality.
- Industrial design or physical product background.
- Experience designing immersive or sensory environments involving light, sound, or space.
- Experience designing operator tools such as staff consoles or business dashboards.
- Experience growing a design team through Series A and beyond.
- Touchscreen, embedded, or HMI interface design.
- Voice, audio, or lighting as interface elements.
- Motion design.
- Web platforms such as Webflow or Shopify.
- AI-assisted design and research tools.
- Linear and Notion.
Responsibilities
- Define the end-to-end Ammortal experience and translate it into principles, priorities, and a design roadmap shared with Product and Engineering.
- Lead design for all interfaces used with the Chamber, including on-Chamber controls, the kiosk, in-session guidance, and apps and tools for partners and guests.
- Build and own a unified design system grounded in the Ammortal brand across the Chamber, software, and ammortal.com, collaborating with Marketing and other teams to ensure a coherent experience.
- Lead, grow, and mentor the internal design team, including interaction design.
- Direct external design partners and agencies through clear briefs and consistent quality standards.
- Establish a research practice that involves guests, partners, and staff in major product decisions.
- Set design reviews, specifications, and standards that translate design intent into shipped quality.
- Remain hands-on in design, prototyping, and critique while providing strategic leadership.
Benefits
- 80% of health, dental, and vision coverage.
- 25,000 equity options vesting over four years, with a one-year cliff.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
