Senior Director of Accounts Receivable

PACS

About The Position

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare! At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Requirements

4-year degree in business field (preferred).
15+ years of experience in SNF, ALF and IL billing
5+ experience with PointCickCare (facility and management console level).
Analytical, organizational, communication, written, and interpersonal skills.
Knowledge of corporate business management, governmental and private insurances regulations and standards.
Excellent computer skills including word, excel, and other MS office programs.
Professional demeanor and ability to manage and train teams.
Detailed-oriented, dependable, and have a strong work ethic.

Responsibilities

Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
Ensuring statements are accurately and timely generated based on industry standards.
Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
Oversee the collection process to help reduce receivables by improving the timeliness of payments.
Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
Monitor compliance of resident trust accounts.
Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Teach, train, and work with Office Managers to help achieve goals.
Ability to travel as needed.
Duties as assigned.
Assist with the overall supervision and management of regional accounts receivable staff.