Senior Care Accounts Receivable Director

Language BankWorcester, MA
Remote

About The Position

Lead Financial Excellence That Supports Exceptional Senior Care. At Ascentria Care Alliance, our mission is to strengthen communities by empowering people to respond to life's challenges. Behind every resident we serve is a dedicated team committed to delivering compassionate, high-quality care—and that begins with strong financial operations. We're seeking an experienced Senior Director of Accounts Receivable to provide strategic leadership for billing and collections across our Senior Care Division. This is an exciting opportunity for a healthcare revenue cycle leader who enjoys developing teams, improving processes, and ensuring financial sustainability in a mission-driven organization.

Requirements

  • Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or a related field (or equivalent experience).
  • Three or more years of leadership experience in healthcare billing, accounts receivable, or revenue cycle management.
  • Strong knowledge of Medicare, Medicaid, managed care, and private pay billing.
  • Proficiency with Microsoft Office, including Excel.
  • Strong analytical, organizational, and problem-solving skills.
  • Demonstrated ability to lead teams, manage multiple priorities, and drive continuous improvement.

Nice To Haves

  • Experience within skilled nursing, long-term care, or post-acute care strongly preferred.
  • Experience with PointClickCare preferred.

Responsibilities

  • Provide strategic leadership for all Senior Care billing, collections, and accounts receivable operations.
  • Lead and mentor Central Billing, Accounts Receivable Managers, Regional AR staff, Regional Project Billers, and Medicaid Application Specialists.
  • Ensure accurate and timely billing of Medicare, Medicaid, managed care, private pay, and other payer sources.
  • Monitor accounts receivable performance and collections to maximize cash flow and reduce outstanding receivables.
  • Develop, coach, and support billing teams through ongoing training and performance management.
  • Analyze revenue cycle metrics and identify opportunities to improve efficiency, accuracy, and reimbursement.
  • Ensure compliance with federal, state, and payer billing regulations.
  • Partner with clinical, operational, and finance leaders to resolve billing issues and strengthen financial performance.
  • Lead process improvement initiatives and support the implementation of new systems and best practices.

Benefits

  • Remote work opportunity
  • Competitive salary
  • Comprehensive health and wellness benefits
  • Generous paid time off
  • 403(b) retirement plan with employer match
  • Professional development and career growth opportunities
  • A collaborative, mission-driven culture where your work makes a meaningful impact
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