Director of Accounts Receivable
About The Position
The Director of Accounts Receivable is responsible for ensuring accuracy and efficiency throughout the region in accounts receivable processes. This role involves regular meetings with AR teams, managing performance, overseeing collections, maintaining knowledge of payer contracts, supervising billing systems, protecting patient information, assisting with staff recruitment and management, monitoring resident trust accounts, and analyzing AR reports. The position requires strong organizational, communication, and interpersonal skills, as well as knowledge of corporate business management and insurance regulations. The Director will also train Office Managers to achieve goals and may require travel.
Requirements
- 4-year degree in business field (preferred).
- 15+ years of experience in SNF, ALF and IL billing
- 5+ experience with PointCickCare (facility and management console level).
- Analytical, organizational, communication, written, and interpersonal skills.
- Knowledge of corporate business management, governmental and private insurances regulations and standards.
- Excellent computer skills including word, excel, and other MS office programs.
- Professional demeanor and ability to manage and train teams.
- Detailed-oriented, dependable, and have a strong work ethic.
Nice To Haves
- Knowledge and experience with PCC preferred.
Responsibilities
- Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
- Ensuring statements are accurately and timely generated based on industry standards.
- Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
- Oversee the collection process to help reduce receivables by improving the timeliness of payments.
- Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
- Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
- Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
- Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
- Monitor compliance of resident trust accounts.
- Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
- Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
- Teach, train, and work with Office Managers to help achieve goals.
- Ability to travel as needed.
- Duties as assigned.
- Assist with the overall supervision and management of regional accounts receivable staff.
Benefits
- medical, dental, and vision plans
- generous paid time off and holidays
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- 401(k) plan, complete with company contributions
- Employee Assistance Plan (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Director
