Senior Director, Infrastructure and Digital Platforms

TransMedics, Inc.•Andover, MA

About The Position

The Senior Director, Infrastructure and Digital Platforms is a key contributing leader on the Digital and IT leadership team, responsible for the strategy, engineering, and lifecycle management of the company’s networking, on-premises, and cloud infrastructure. The role also builds and maintains shared enterprise digital platforms, including data and analytics and application workload platforms. This leader will modernize resilient, secure, and scalable infrastructure supporting business growth and critical global operations; create platforms that accelerate delivery, reuse, and innovation; and partner with business, technology, and Cybersecurity teams to embed guardrails, automate policies and controls, and enable secure delivery at scale. The role combines setting technical direction with coaching teams and translating enterprise needs into platform capabilities and measurable outcomes. The position leads infrastructure strategy and operations across networking, data centers, on-premises environments, cloud services, connectivity, compute, storage, backup, and recovery. It establishes service ownership, standards, capacity planning, lifecycle management, operational metrics, and continuous-improvement practices, while overseeing technology partners and cloud providers. It also creates and operates standardized digital platforms, applies platform-product management practices, embeds AI capabilities and DevOps tools, and improves automation and service-catalog transparency. Management responsibilities include building and maintaining a high-performing team, managing partner relationships, and developing organizational capabilities, succession plans, and talent development strategies.

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
15+ years of progressive experience in infrastructure, cloud, platform engineering, or enterprise technology, including significant leadership responsibility.
12+ years of experience owning enterprise networking, on-premises infrastructure, and public cloud environments at scale.
10+ years of experience building and operating shared digital platforms, including data and analytics platforms and application workload platforms.
Proficiency in cloud architecture, infrastructure as code, automation, observability, reliability engineering, disaster recovery, and cost management.
Proficiency in architectures and implementations for embedding controls, automating policies, and operating compliant technology environments.
Track record of partnering across product, application, data, and business domain teams to deliver reusable enterprise capabilities.
Experience managing strategic vendors, service providers, budgets, contracts, and technology lifecycle investments.
Experience architecting, implementing, and integrating AI frameworks and models as part of a platform environment.
Excellent communication, leadership, talent development, and organizational change management skills.

Nice To Haves

Experience within highly regulated industries such as MedTech, Healthcare, Life Sciences, Aviation, or Manufacturing.
Experience with modern data architectures, analytics ecosystems, container platforms, orchestration, and application integration technologies.
Strong experience with ITIL, Agile, product management, architecture governance, and FinOps disciplines.

Responsibilities

Define and execute a multi-year infrastructure strategy spanning enterprise networking, data centers, on-premises environments, cloud services, connectivity, compute, storage, backup, and recovery.
Ensure infrastructure services are resilient, observable, secure, cost-effective, and able to meet business continuity, disaster recovery, performance, and regulatory requirements.
Increase AI and automation adoption through infrastructure as code and self-service to reduce manual effort.
Establish service ownership, architecture standards, capacity planning, lifecycle management, operational metrics, and continuous-improvement practices across the infrastructure portfolio.
Manage technology partners and cloud providers to achieve dependable service levels, financial commitments, and measurable business outcomes.
Partner with Digital and IT domain teams to understand product and business needs, co-create roadmaps, and provide reusable infrastructure and platform capabilities.
Work with Cybersecurity to translate security, privacy, compliance, and risk requirements into automated technical guardrails, policy as code, continuous compliance checks, and actionable monitoring.
Create and maintain enterprise platforms for building and deploying mission-critical business applications, including an enterprise data and analytics platform.
Create and maintain an application workload platform with standardized environments, deployment patterns, runtime services, integration capabilities, observability, and developer enablement.
Apply platform-product management practices, including roadmaps, service catalogs, adoption measures, reliability objectives, cost transparency, and feedback loops with domain teams.
Embed AI capabilities and standardized DevOps tools to increase consistency and standardization across the application landscape.
Improve transparency of platform capabilities and provisioning through a service catalog to increase automation.
Build and maintain a high-performing team responsible for the function’s scope.
Manage partner relationships across technology and service providers and hold partners accountable for delivering value.
Develop organizational capabilities, succession plans, and targeted talent development strategies.

Benefits

Medical coverage with a Health Reimbursement Account through Blue Cross/Blue Shield of MA
Dental
Vision
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability
Long Term Disability
401K Plan
Pet insurance
Employee Stock Purchase Plan