Sr. Director, Human Resources Old Navy HQ

Gap Inc. • San Francisco, CA

22d

About The Position

The Senior Director, Human Resources for Old Navy HQ shapes the people and organization strategy for the headquarters organization, partnering closely with senior executives to build the organization, talent, and capabilities needed to perform and grow. The role influences workforce strategy, organization design, leadership, talent, and culture, using business context and people insights to turn complex challenges into clear action.

Based in San Francisco, the role reports directly to the SVP, Head of HR, Old Navy, and is a member of the Old Navy HR Leadership Team. It partners with the Old Navy Head of Field HR and Talent Partner to align HQ and Field HR strategy and provide a consistent experience for leaders and employees. The role also leads a high-performing team of HQ HR business partners and works across HR functions to deliver connected solutions.

Requirements

• 12+ years of progressive HR experience.
• Proven experience operating as a senior HR leader in a large, complex, matrixed business and connecting business strategy, organization, and talent to improve performance.
• Credibility and influence with senior leaders, including the ability to challenge thinking, navigate competing perspectives, and clarify high-stakes decisions.
• Experience leading significant organizational and business change while balancing business, employee, and long-term organizational needs.
• Proven people leadership, including building strong HR teams and developing strategic HR business partners.
• Strong business and commercial acumen, including comfort discussing business performance, operating choices, and organizational tradeoffs.
• Ability to use data, external perspective, and curiosity to identify patterns and opportunities, challenge assumptions, and make sound decisions amid ambiguity.
• Forward-looking and adaptable leadership, with sound judgment in adopting AI, analytics, and other tools to improve how work gets done.

Nice To Haves

• Experience in retail or another consumer- or customer-driven business.

Responsibilities

• Shape Old Navy HQ people and organization strategy, translating brand and business priorities into workforce, organization, talent, and leadership priorities.
• Partner with the Old Navy Head of Field HR and Talent Partner to align HR strategy across HQ and Field.
• Advise senior leaders on important business, organization, and people decisions, providing perspective, challenge, and sound judgment.
• Build future organizational capabilities through organization design, workforce planning, and consideration of roles, operating models, decision making, and how work gets done.
• Strengthen leadership and talent through succession, talent planning, development, performance, and internal mobility, with a focus on leadership pipelines and critical capabilities.
• Use data, analytics, AI-enabled tools, business insight, and external trends to assess organizational health, workforce opportunities, and talent risks, and translate insights into action.
• Lead the people side of significant business change involving strategy, structure, technology, and ways of working, while maintaining clarity, engagement, and performance.
• Lead and develop a high-performing team of HQ HR business partners, set priorities, build HR capability, and partner across HR teams to deliver connected business solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed