Sr. Director, Human Resources Old Navy HQ

The Gap • Folsom, CA

21d • Onsite

About The Position

Old Navy is evolving how it works, leads and builds capabilities to move the brand forward. The Senior Director, Human Resources, Old Navy HQ will shape that evolution in close partnership with senior leaders. Based in San Francisco, this person reports directly to the SVP, Head of HR, Old Navy, and serves on the Old Navy HR Leadership Team. The role is the HR leader for Old Navy’s headquarters organization, partnering with senior executives to build the organization, talent and capabilities needed for current performance and future growth.

The Senior Director influences organization and workforce strategy, leadership, talent and culture, combining business context, people insights and sound judgment to turn complex challenges into clear action. The role has ownership of how the HQ organization is built, led and prepared for the future, and leads a high-performing team of HQ HR business partners. The position also partners across HR functions to deliver connected solutions for the business.

Requirements

• 12+ years of progressive HR experience.
• Proven experience operating as a senior HR leader in a large, complex, matrixed business and connecting business strategy, organization and talent to improve performance.
• Credibility and influence with senior leaders, including the ability to challenge thinking, navigate competing perspectives and clarify high-stakes decisions.
• Experience leading significant organizational and business change while balancing business needs, employee needs and long-term organizational health.
• Proven people leadership, including building strong HR teams and developing strategic HR business partners.
• Strong business and commercial acumen, including comfort discussing business performance, operating choices and organizational tradeoffs.
• Ability to use data, external perspective and curiosity to identify patterns and opportunities, challenge assumptions and make sound decisions amid ambiguity.
• Forward-looking, adaptable approach to improving work and using AI, analytics and other tools with sound judgment.

Nice To Haves

• Experience in retail or another consumer, customer-driven business.

Responsibilities

• Shape Old Navy HQ people and organization strategy, translating brand and business priorities into workforce, organization, talent and leadership priorities.
• Partner with the Old Navy Head of Field HR and Talent Partner to align on HR strategy and support a shared, consistent experience across HQ and Field.
• Advise senior leaders on business, organization and people decisions, offering perspective, challenge and sound judgment.
• Build organizational structure and capabilities through organization design, workforce planning, and consideration of roles, operating models, decision-making and work processes.
• Strengthen leadership and talent through succession, talent planning, development, performance and internal mobility, with emphasis on leadership pipelines and critical capabilities.
• Use data, analytics, AI-enabled tools, business insight and external trends to assess organizational health, workforce opportunities and talent risks, and translate insights into action.
• Lead the people side of business change involving strategy, structure, technology and ways of working, supporting clarity, engagement and performance.
• Lead and develop a high-performing team of HQ HR business partners, establish priorities and build HR capability.
• Partner with Talent Management, Employee Relations, Total Rewards, Talent Acquisition and other HR teams to deliver connected business solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed