Senior Director, Growth Initiatives

JLL • New York, NY

5d • $260,000 - $265,000 • Remote

About The Position

JLL is hiring a Senior Director, Growth Initiatives to bring its hospitality services across Property Management (PM) and Work Dynamics (WD) together as one business. The role will assess existing hospitality initiatives, shape a unified platform offering, and develop the business case to take it to market. This is initially a build role that will eventually include ongoing operation and evolution of the platform. The position will work with PM and WD leadership, in alignment with Thais Galli, to establish the solution and build the platform.

The role will identify existing hospitality programs, pilots, and internal efforts; define the combined service offering, including its scope, target clients, teams, and capabilities; and create a business plan covering pricing, revenue and growth assumptions, operating costs, staffing, marketing, and other investments. It will present the plan to senior leadership and lead the integration of teams with HR and REMS leadership. The Senior Director will also partner regularly with PM and WD to adapt the platform, its pricing, and its team model as business and client needs evolve.

The position is remote, with the listed location of New York, NY. JLL does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $260,000–$265,000 per year.

Requirements

• 10–15 years of experience building or scaling a new business line, service offering, or platform within a large organization.
• Experience in hospitality, facilities, property, or workplace services, with depth in at least one of these areas.
• Financial fluency, including experience building and defending business plans involving pricing, P&L, and investment cases to senior leaders.
• Ability to lead without direct authority across business lines and bring people through change.
• Comfort working with HR on organization design and team integration.
• Clear, concise communication skills for client conversations and executive presentations.
• Bachelor’s degree.
• Authorization to work in the United States without sponsorship; JLL does not provide visa sponsorship.

Responsibilities

• Identify hospitality-related initiatives across Property Management and Work Dynamics, including client programs, pilots, and internal efforts.
• Document overlaps, gaps, and client demand across existing initiatives.
• Map the teams, skills, and services supporting current hospitality initiatives.
• Define a unified platform service offering based on the strongest elements of current PM and WD services, including its scope and target clients.
• Develop the platform business plan, including pricing, revenue and growth assumptions, operating costs, supporting team, marketing, and other investments.
• Test business assumptions against client demand and present the plan to senior leadership with a clear request and decision date.
• Work with HR and REMS leadership to integrate teams into the new platform, define roles and reporting lines, identify required skills, and carry out the transition.
• Partner regularly with PM and WD leaders and teams to understand their needs and their clients’ needs.
• Use ongoing feedback to update the platform offering, pricing, and team model.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior