Senior Director, Growth Initiatives

JLL • New York, NY

4d • Remote

About The Position

JLL is hiring a Senior Director, Growth Initiatives to bring hospitality work currently spread across Property Management (PM) and Work Dynamics (WD) together into one business. This is a build role that will eventually include operating the business. The successful candidate will work with PM and WD leadership, in alignment with Thais Galli, to agree on the solution and build the platform.

The role includes identifying existing hospitality-related initiatives, defining a combined platform offering, developing its business plan, and integrating the teams needed to deliver it. The Senior Director will continue to evolve the platform in partnership with PM and WD leaders and their teams. The position is remote, located in New York, NY, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• 10–15 years of experience building or scaling a new business line, service offering, or platform inside a large organization.
• A track record in hospitality, facilities, property, or workplace services, with depth in at least one area.
• Financial fluency, including experience building a business plan with pricing, P&L, and investment cases and defending it to senior leaders.
• Ability to lead without direct authority across business lines and bring people through change.
• Comfort working with HR on organization design and team integration.
• Clear, concise communication skills for client conversations and executive presentations.
• Bachelor’s degree.
• Authorization to work in the United States without visa sponsorship.

Responsibilities

• Identify hospitality-related initiatives across PM and WD, including client programs, pilots, and internal efforts; document overlaps, gaps, and client demand.
• Map the teams, skills, and services behind current initiatives and define a combined platform service offering, including its scope and intended clients.
• Develop the business plan, including pricing, revenue and growth assumptions, operating costs, supporting team, marketing, and other platform investments.
• Present the business plan to senior leadership with a clear request and decision date.
• Work with HR and REMS leadership to integrate teams into the platform, define roles, reporting lines, and required skills, and carry out the transition.
• Partner regularly with PM and WD leaders and their teams to understand their needs and clients’ needs and update the offering, pricing, and team model.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior