Oracle Health - Senior Director, Federal Engagement Management

Oracle • United States,

4d

About The Position

The Senior Director, Federal Engagement Management leads the engagement management team supporting Oracle Health Federal EHR implementations across IHS, DoW, and VA. The role sets the direction for Federal Engagement Management and ensures that teams, resources, and delivery practices support client commitments and business goals. It provides strategic, financial, and operational leadership across client engagement, implementation delivery, and program governance.

The position directs operational policies through subordinate managers and interacts internally and externally with executive management, including negotiating difficult matters to influence policy. It requires a balance of advanced technical skills, functional knowledge, client consultative skills, and operational management experience. The role requires electronic medical record experience, expertise relevant to the practice, and the ability to maintain executive relationships, use selling and negotiation techniques, and travel as necessary. Travel may be up to 30%. U.S. citizenship and residence in the United States are required by contract.

Requirements

• At least 4 years of consulting services senior management experience with profit and loss (P&L) responsibility.
• At least 10 years of consulting or relevant industry experience; qualifications also cite 10–15 years of consulting or industry experience and 12+ years of experience relevant to the position.
• Experience leading managers and teams, with responsibility for people, projects, clients, and financial performance.
• Experience leading complex Federal healthcare or comparable regulated implementation programs.
• Experience managing budgets, forecasts, and resource allocation.
• Ability to set organizational direction, manage resources, and deliver measurable results.
• Demonstrated ability to maintain executive-level client relationships and resolve complex delivery issues.
• Product, technology, or industry expertise relevant to the practice.
• Electronic medical record (EMR) experience.
• Ability to travel up to 30%; qualifications also state travel as necessary.
• U.S. citizenship and residence within the United States, as required by contract.
• Bachelor's degree in Computer Sciences or Business, or equivalent; qualifications also state an undergraduate degree or equivalent experience.
• Balance of advanced technical skills, functional knowledge, client consultative skills, and operational management experience.
• Proficiency in selling and negotiation techniques and tools.

Nice To Haves

• Federal EMR experience, particularly supporting IHS, DoW, or VA.
• Experience supporting proposal development and professional services negotiations.
• MBA degree.
• Direct line management experience, including project, people, customer, and financial management.
• Second-level management experience and proficiency managing managers and large teams.

Responsibilities

• Lead the Federal engagement management team, setting priorities and accountability for delivery performance, client satisfaction, and business results.
• Oversee deployment and go-live engagement management, aligning scope, milestones, resources, risks, and dependencies across Federal implementations.
• Build and maintain executive-level client relationships and serve as the senior Consulting escalation point for implementation concerns.
• Lead program governance and cross-functional coordination to support timely decisions, issue resolution, and implementation readiness.
• Manage client expectations, scope changes, and delivery commitments throughout contracting and implementation.
• Manage financial performance within the assigned scope, including budgets, forecasting, profitability, utilization, and cost management.
• Communicate program performance, financial results, major risks, and decisions requiring senior leadership attention.
• Hold managers accountable for team performance, delivery quality, talent development, and client outcomes.
• Establish performance measures and drive improvements in delivery quality, consistency, and operational efficiency.
• Ensure alignment with organizational policies, Federal requirements, and contractual obligations.
• Direct and ensure implementation of operational policies through subordinate managers.
• Negotiate difficult matters with internal and external executive management to influence policy.

Benefits

• Competitive benefits, including flexible medical, life insurance, and retirement options.
• Volunteer programs that encourage employees to give back to their communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior