(USA) Senior Director, FC Operations

Sam's West•Groveport, OH

9d•Onsite

About The Position

As a General Manager, Distribution Center, you will lead a large-scale operation responsible for delivering results across safety, service, quality, productivity, and associate engagement. You will set the strategic direction for the facility, develop high-performing leaders, and drive continuous improvement while ensuring an exceptional experience for associates and customers. This role requires a dynamic leader who can balance operational excellence, talent development, financial stewardship, and customer focus in a fast-paced, complex supply chain environment.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University
Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 4 years experience as a general manager with total facility responsibility in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing employees; managing workload; and participating in the hiring and promotion of employees, Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data.
Experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
Senior-level experience managing multiple business types (e.g., Grocery, Hardlines, Apparel) within a warehouse or logistics network

Responsibilities

Lead all aspects of distribution center operations to achieve business goals related to safety, productivity, quality, service, and associate engagement.
Develop and execute strategic plans that improve operational performance and drive long-term business results.
Build, coach, and develop a high-performing leadership team while creating a culture of accountability, growth, and inclusion.
Oversee workforce planning, staffing strategies, and succession planning to support current and future business needs.
Manage facility financial performance, including budget oversight, asset utilization, and expense management.
Leverage data and operational insights to identify opportunities, solve complex business challenges, and improve performance.
Ensure compliance with Walmart policies, regulatory requirements, and company safety and quality standards.
Foster a culture where associate safety, well-being, and development remain top priorities.
Lead change initiatives and continuous improvement efforts to enhance operational efficiency and customer outcomes.
Serve as a champion for Walmart's values by supporting community involvement and building strong external partnerships.