Senior Director, Enterprise Transformation

Microsoft•Redmond, WA

About The Position

Microsoft’s Office of Strategy and Transformation is seeking a Senior Director, Enterprise Transformation to advance Microsoft’s evolution into a Frontier Firm: an organization that continuously learns, rapidly improves, and scales value creation through AI and operational excellence. The role is at the center of critical enterprise transformation priorities and uses Continuous Improvement as its core operating system, applying structured problem solving, systems thinking, and data-driven execution to complex challenges. Traditional Lean or Continuous Improvement backgrounds are not required; the role calls for rigorous thinking, systematic leadership, and delivery of measurable outcomes. The successful candidate will lead complex, enterprise-wide work, modernize end-to-end workflows, and embed AI-enabled operating models to improve quality, speed, and business performance. They will influence senior leaders, create clarity amid ambiguity, manage multiple priorities under pressure, and build momentum behind strategic transformations. The role also includes developing and leading a high-impact team and embodying Microsoft’s culture and values. The minimum qualifications are a master’s degree in Engineering, Business, or a related field and 6+ years of relevant process management, execution, optimization, or related experience; a bachelor’s degree in one of those fields and 8+ years of relevant experience; or equivalent experience. Preferred qualifications include a master’s degree and 12+ years of relevant experience, a bachelor’s degree and 15+ years of relevant experience, or equivalent experience. Relevant certifications are also preferred.

Requirements

Master’s degree in Engineering, Business, or a related field and 6+ years of process management, process execution, process optimization, or related experience; or bachelor’s degree in one of these fields and 8+ years of such experience; or equivalent experience.
Ability to think rigorously, lead complex work systematically, and deliver measurable outcomes.
Ability to manage multiple priorities under pressure and deliver results at pace.

Nice To Haves

Master’s degree in Engineering, Business, or a related field and 12+ years of process management, process execution, process optimization, or related experience (such as data analytics); or bachelor’s degree in one of these fields and 15+ years of such experience; or equivalent experience.
Lean, Business Process Management Professional, Change Management (such as Prosci), Six Sigma, and/or Agile certifications.

Responsibilities

Lead a portfolio of enterprise-level transformation engagements by defining the work, aligning stakeholders, and orchestrating cross-functional teams to deliver outcomes at pace.
Redesign critical end-to-end business processes that span organizational boundaries to achieve step-function improvements.
Translate strategic priorities into clear plans, operating mechanisms, and measurable goals.
Facilitate outcome-driven Kaizen events with senior leaders and teams to align priorities, surface tradeoffs, and drive decisions and results.
Identify structural blockers, enable decision-making, and maintain momentum across complex organizational boundaries.
Use data-driven insights to prioritize action, measure results, and iteratively refine designs at scale.
Shape a culture of ownership, collaboration, and continuous improvement to accelerate impact.
Coach and develop a high-impact team to think critically, operate systemically, and deliver business-transforming results.
Embody Microsoft’s culture and values in all work.