Senior Director, Enterprise Applications

Resideo•Charlotte, NC

About The Position

The Senior Director, Enterprise Applications is responsible for the strategy, delivery, modernization, and performance of ADI’s core enterprise business applications. Reporting to the Chief Information Officer, this leader oversees platforms supporting ADI’s global distribution business, with particular focus on ERP, CRM, warehouse management, order management, and related enterprise applications. Key platforms include Epicor P21, SAP, Salesforce, and Manhattan. The role partners closely with Sales, Operations, Supply Chain, Finance, Ecommerce, and other business leaders to simplify ADI’s application landscape, standardize business processes, improve system capabilities, and ensure technology investments deliver measurable business value. The successful candidate will understand how enterprise applications support customer management, sales, pricing, order processing, inventory, procurement, warehousing, fulfillment, and finance. They will build strong organizational partnerships and high-performing teams, simplify a complex technology landscape, and balance operational excellence with strategic transformation.

Requirements

10+ years of experience in enterprise applications, ERP, or business technology.
5+ years of experience leading large-scale ERP modernization and transformation.
Strong knowledge of global distribution, wholesale, supply chain, or similarly complex operating environments.
Experience with Epicor P21, SAP, or comparable enterprise ERP platforms.
Experience with Salesforce or comparable CRM platforms.
Strong understanding of enterprise integration and end-to-end business processes.
Experience managing strategic technology vendors, implementation partners, and managed services.
Strong financial, commercial, and investment-management capabilities.
Proven ability to build relationships and influence senior business leaders.
Experience leading global and geographically distributed teams.

Nice To Haves

Experience with Manhattan warehouse management systems.

Responsibilities

Develop and execute the global applications strategy, roadmap, architecture, and lifecycle plans.
Lead ERP modernization and rationalization across Epicor P21, SAP, and other platforms supporting ADI’s global business.
Lead Salesforce and related customer platforms to strengthen sales effectiveness, customer experience, and integration with core business processes.
Provide technology leadership for warehouse, order, inventory, and fulfillment platforms, including ADI’s strategic Manhattan WMS capabilities.
Ensure major implementations, enhancements, integrations, and releases are delivered predictably, securely, and with strong business adoption.
Translate business priorities into technology roadmaps and ensure application investments deliver measurable improvements in growth, productivity, service, and operational performance.
Ensure reliable application performance while managing software vendors, systems integrators, managed-service partners, licensing, and application costs.
Partner with Enterprise Architecture, Technology Operations, and Cyber Security teams to ensure secure, reliable, scalable, and cost-effective solutions.
Build strong partnerships across the organization and develop high-performing teams.
Simplify a complex technology landscape while balancing operational excellence with strategic transformation.