Director of Enterprise Applications

Lutheran Community Services Northwest•SeaTac, WA

3d•$110,819 - $191,249

About The Position

Lutheran Community Services NW (LCSNW) is a nonprofit organization serving communities throughout Washington, Oregon, and Idaho. The Director of Enterprise Applications provides strategic leadership for the organization's enterprise technology architecture, cybersecurity program, and enterprise application environment. The role ensures technology solutions are secure, reliable, and well-integrated, and partners with agency leaders on implementation, integration, and governance of enterprise technologies that strengthen organizational effectiveness and support service delivery. The position leads the Enterprise Applications and Cybersecurity teams, aligning enterprise applications, cybersecurity, cloud technologies, integrations, and infrastructure strategies with organizational priorities. Candidates may be based in LCSNW's three-state operating area of Oregon, Washington, and Idaho. The listed salary ranges vary by location.

Requirements

Seven years of progressively responsible information technology experience, including enterprise application administration, enterprise systems implementation, application lifecycle management, enterprise integrations, cybersecurity, and team leadership.
Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience may be considered in place of a degree.
Demonstrated knowledge of enterprise business applications, cloud-based software platforms, cybersecurity principles, identity and access management, system integrations, vendor management, technology governance, and project delivery.
Experience supervising employees, leading cross-functional initiatives, and managing competing priorities in a complex organization.
Fluency in spoken and written English, with the ability to communicate technical concepts effectively to technical and non-technical audiences, including executives.
Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration, and technology management tools.
Resilience, sound judgment, and adaptability when leading organizational change, resolving complex issues, and balancing strategic and operational priorities.
Ability to thrive in a complex environment and collaborate effectively with cross-functional teams to improve end-user experiences throughout the technology service lifecycle.
Ability to successfully complete tasks in a low- to moderate-noise environment.
Ability to interact with others and work in person and through technology, with moderate periods of stationary activity and moderate periods of increased physical activity, including sitting, standing, walking, bending, and operating computer equipment.
Ability to move equipment and materials weighing up to 25 pounds.
Regular travel between worksites; a valid driver's license and motor vehicle records clearance may be required depending on business needs.
Must meet LCSNW criminal background clearance requirements and other program- or state-required clearances.

Responsibilities

Develop and execute the enterprise technology architecture strategy, aligning enterprise applications, cybersecurity, cloud technologies, and integrations with organizational priorities.
Partner with business leaders to support the evaluation, implementation, integration, and ongoing optimization of enterprise applications and cloud-based technology solutions.
Establish and oversee enterprise cybersecurity governance, policies, standards, and best practices to strengthen data protection, regulatory compliance, risk management, and responsible technology use.
Partner with IT Operations to align enterprise applications, cybersecurity, network architecture, and infrastructure strategies to enhance security, availability, resilience, and organizational performance.
Collaborate with agency leadership to implement enterprise technology solutions that improve operational effectiveness, system performance, user experience, and interoperability across business functions.
Lead and develop the Enterprise Applications and Cybersecurity teams by establishing priorities, fostering professional growth, and promoting operational excellence.
Evaluate enterprise technology architecture, integrations, and emerging technologies, and recommend improvements to enhance security, scalability, operational efficiency, and long-term organizational capabilities.

Benefits

37.5-hour work week
Medical, dental, vision, and prescription benefits
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to the employee
Up to two weeks of vacation in the first year, based on hours worked
Up to two weeks of sick leave, based on hours worked
12 paid agency-recognized holidays
Two floating holidays
403(b) retirement plan with employer matching, subject to eligibility
Access to an Employee Assistance Program for employees and their families
Potential eligibility for student loan forgiveness through the organization's 501(c)(3) nonprofit status