SENIOR DIRECTOR, COMMERCIAL PRICING & PRICING INNOVATION

Compass Group•Charlotte, NC

7d•Hybrid

About The Position

The Senior Director, Commercial Pricing & Pricing Innovation will serve as the commercial pricing authority within the Support Services Hub. This role is responsible for building and leading pricing strategy, deal economics, benchmarking, and analytics for Facilities Management and Support Services. The role partners across a matrixed organization to ensure commercial models are competitive, executable, and aligned to long‑term growth and value creation. This role is hybrid or remote, with a preference for candidates based in Charlotte, NC, or Chicago, IL, and requires up to 25% travel.

Requirements

8–12+ years in commercial strategy, pricing, consulting, financial modeling, valuation, or PE‑backed environments
Proven experience structuring complex deal economics
Strong executive communication and stakeholder influence skills
Comfortable operating in ambiguity and fast‑paced RFP cycles

Responsibilities

Define pricing architecture, governance, and decision frameworks for Support Services
Establish guardrails and escalation paths for complex or non‑standard deals
Ensure consistency while allowing flexibility for client and market nuance
Build and maintain financial and pricing models (labor, overhead, mobilization, risk, performance incentives)
Develop internal and market‑informed benchmarking frameworks
Create dashboards and visualizations that support executive decision‑making
Lead pricing strategy for priority RFPs, renewals, and complex pursuits
Partner with Solutions, Sales, Finance, and Operations to translate scope into executable offers
Balance competitiveness with margin discipline and delivery reality
Develop pricing constructs that support cross-selling across services and sectors, bundled and integrated offerings, and long-term contracts with cost-savings or performance-based incentives
Test and refine models such as gainshare, stepped maturity pricing, and outcome‑linked fees
Identify margin expansion opportunities through pricing structure and assumptions
Build scenario and sensitivity models to support informed risk‑taking
Improve confidence and consistency in commercial decision‑making
Standardize and strengthen assumptions (labor productivity, inflation, mobilization)
Ensure pricing reinforces the Support Services value proposition
Help shift the organization toward performance‑ and outcome‑aligned pricing over time