Senior Director, Commercial Infrastructure & Operations

Apnimed•Cambridge, MA

2d•$270,000 - $294,000•Remote

About The Position

Apnimed is a growing pharmaceutical company developing oral drug therapies for obstructive sleep apnea and related disorders. The Senior Director, Commercial Infrastructure & Operations is responsible for the operational infrastructure and logistics that support the commercial organization, including field state licensing, peer-to-peer (P2P) program operations, congresses and field meetings, commercial content submission, and sample and literature operations. The role will help build scalable commercial infrastructure as Apnimed prepares for the potential commercialization of AD109, an investigational therapy. The successful candidate will identify ways to use AI and automation to reduce manual work and improve accuracy across operational programs. The role partners across the commercial organization and coordinates external vendors and partners. It reports to the VP, Commercial Operations. The position is generally virtual, and the specific US location is not critical; travel may be required as necessary.

Requirements

Bachelor’s degree required.
12 or more years of progressive commercial operations experience in the biopharmaceutical industry.
Direct experience managing field state licensing or registration, speaker or P2P program operations, event logistics, or sample and literature distribution.
Experience managing promotional content submission processes and MLR review workflows.
Experience managing third-party logistics (3PL) or distribution vendor relationships for sample and literature fulfillment.
Working knowledge of the PhRMA Code, Sunshine Act transparency reporting, and speaker program compliance.
Strong vendor management and contract negotiation skills.
Excellent organizational and project management skills, including the ability to manage multiple concurrent logistics programs.
Ability to manage simultaneous priorities and changing deadlines.
Excellent oral and written communication skills.
Proficiency with MS Word and PowerPoint; experience with Adobe Acrobat Professional.
Ability to travel as necessary.

Nice To Haves

Advanced degree.
Familiarity applying AI and automation tools to operational and logistics functions, such as license and compliance tracking, speaker program spend monitoring, demand forecasting, or content routing.

Responsibilities

Maintain field state licensing and registration requirements, including monitoring renewals and tracking compliance to prevent lapses.
Oversee execution of peer-to-peer and speaker programs, including logistics, HCP compliance checks, meal and spend caps, attendance capture, and closeout, in partnership with HCP Marketing, which owns program strategy, planning, and budget allocation.
Plan and execute commercial congress presence and field meetings, including logistics planning and vendor and budget optimization.
Oversee commercial promotional content submission workflows, routing, and tracking to accelerate MLR review cycle times; this work is delivered through the Associate Director, Field Distribution & Licensing Operations.
Coordinate sample and medical literature distribution and fulfillment, including demand forecasting and inventory management.
Partner across the commercial organization to ensure operational infrastructure supports each team's needs as the business scales.
Coordinate external vendors and partners supporting field state licensing, speaker program and event logistics, content submission, and sample and literature distribution.
Identify opportunities to apply AI and automation to reduce manual work and improve accuracy across operational programs.