Senior Director, Americas Carrier Operations
About The Position
Cisco is hiring an Area Sales Leader / Senior Director to unify and scale its go-to-market strategy across US Carrier Operations, Canada, and Latin American Service Provider accounts. The role owns an integrated multi-year carrier strategy, including a 12-to-24+ month business plan and an 18-to-36 month long-range outlook. The leader will manage a sales organization of 37 professionals, align Cisco’s technology portfolio with customer capital planning cycles, and use AI to improve sales productivity and operational scale. Success is measured by achieving annual bookings quotas of $500M+ and increasing architectural penetration across the Americas theater. The position is part of Cisco’s Americas Service Provider organization, which works with telecommunications, carrier, and regional network operators across the United States, Canada, and Latin America. The organization serves non-Tier-1 carrier accounts and delivers more than $500M in annual bookings, partnering closely with Carrier Operations Engineering leadership.
Requirements
- Bachelor’s degree in Business, Computer Science, Electrical Engineering, or a related field and 12+ years of progressive experience in technology sales and sales leadership; or a master’s degree (MBA or technical discipline) and 10+ years of progressive experience in technology sales and sales leadership.
- At least 4 years of direct experience managing people managers within a technology sales or go-to-market organization.
- Sales leadership experience in telecommunications and Service Provider infrastructure domains, including IP Routing, Optical Networking, Metro Ethernet, Backhaul, or Carrier Transport.
- Experience managing annual revenue or bookings portfolios of $100M+.
- Experience negotiating multi-year framework agreements and enterprise software contracts with C-suite or EVP executives.
Nice To Haves
- Commercial understanding of Routed Optical Networking (RON), Silicon One architectures, 5G transport, and IP-over-DWDM.
- Experience using AI tools and sales intelligence platforms to improve productivity, accelerate pipeline velocity, and optimize go-to-market workflows.
- Experience leading distributed sales teams across US regional carrier, Canadian, and Latin American telecommunications markets.
- Track record partnering with carrier product teams to scale managed enterprise/B2B service offerings.
- Experience deploying structured sales qualification frameworks such as MEDDPICC and multi-year capacity modeling.
- Demonstrated commitment to building diverse leadership benches and mentoring emerging sales managers.
Responsibilities
- Unify and scale the go-to-market strategy across US Carrier Operations, Canada, and LATAM Service Provider accounts.
- Build and govern a single, integrated multi-year carrier strategy.
- Own the 12-to-24+ month business plan and 18-to-36 month long-range outlook.
- Lead a sales organization of 37 professionals.
- Align Cisco’s technology stack with customer capital planning cycles.
- Leverage AI to improve sales productivity and operational scale.
- Achieve annual bookings quotas of $500M+ and drive architectural penetration across the Americas theater.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available to eligible employees
- 10 paid holidays per full calendar year
- One floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Four paid personal wellness days
- Non-exempt employees receive 16 days of paid vacation per full calendar year
- Exempt employees participate in a flexible vacation time-off program with no defined limit, subject to availability and business limitations
- 80 hours of sick time off provided on hire date and each January 1, with up to 80 unused hours carried forward
- Additional paid time away may be requested for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Sales employees earn performance-based incentive pay on top of base salary; quota-based incentive compensation has no cap above 100% attainment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
