Director, Operations - Americas

DP World•Mesa, AZ

8h•Hybrid

About The Position

At DP World, we don't just move goods, we keep global trade flowing. We're looking for an experienced Director, Multi-Site Operations to lead a portfolio of logistics operations, driving exceptional performance, customer satisfaction, and profitable growth across multiple facilities. This is a high-impact leadership role for a proven operations executive who thrives in fast-paced environments, enjoys developing people, and knows how to turn strategy into results. You'll work closely with site leaders, customers, and senior executives to ensure operational excellence while building a culture of accountability, collaboration, and continuous improvement.

Requirements

Bachelor’s degree in business, engineering, or related field.
Experience performing professional level operational and plant management duties; preferably in logistics; experience managing and leading multiple operations is a plus.
Knowledge of principles and procedures used in logistics operations and practices.
Knowledge of financial management and principles as it relates to managing a number of facilities that may or may not be directly related.
Requires influencing or convincing others within and outside one’s span of control to obtain concurrence or buy-in on strategic direction and KPI’s.
Requires ability to present information regarding an idea or solution in order to gain agreement from Executives and internal or external customers.

Nice To Haves

experience managing and leading multiple operations is a plus.

Responsibilities

Direct, monitor, and accountable for the operating results of facilities to ensure budget criteria are achieved and customer requirements are met.
Responsible for providing strategic guidance and leadership to direct and indirect reports for the operations within their respective span of control.
Mentor others in their leadership roles and ensures that leadership development takes place.
Direct and monitor each operation within their span of control to ensure corporate policies and programs are achieved.
Direct the development and implementation of internal procedures and controls required to ensure each of their respective customer needs are achieved within budgetary goals.
Establish standardized customer KPI and other performance metrics and ensure these metrics are communicated with the customer on an agreed upon schedule.
Other duties as assigned.