Senior Director, Account Management

Feed the Children•Oklahoma City, OK

2d•Hybrid

About The Position

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience productive and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities around the world. Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list. We are currently in search of a Senior Director, Account Management to join our Corporate Partnerships team! The Senior Director, Account Management provides people leadership and strategic direction for the stewardship and growth of Feed the Children’s partners through a 360-degree fundraising approach, documented in the CRM. This role leads a team responsible for building and executing renewal strategies, growing cash and gifts-in-kind (GIK) revenue, and delivering exceptional partnership fulfillment, activation, and reporting. The Senior Director will be responsible for meeting account management team revenue goals, estimated between 7-8 figures. The Senior Director also maintains an individual portfolio of top-tier partners (typically 6-8 figure partnerships), drives alignment and efficiencies across partnership implementation, and ensures strong cross-functional coordination that advances partner and organizational outcomes. Note: The ideal candidate for this position will work hybrid from our corporate office in Oklahoma City, OK, however all qualified candidates will be considered nationwide.

Requirements

Bachelor's degree (BA, BS) or equivalent with emphasis in business, communications, or another related field is preferred.
10+ years of progressive experience in corporate partnerships, corporate sales/business development, or fundraising, including senior-level responsibility for renewal strategy and year-over-year revenue growth.
Demonstrated people-management experience, including hiring/onboarding, coaching and development, goal setting, and performance management.
High proficiency with CRM systems and portfolio/pipeline governance; ensures consistent documentation of partner strategies, renewal plans, deliverables, and outcomes with accuracy and accountability.
Experience setting portfolio strategy and assigning/aligning partner portfolios based on team capacity, strengths, and partner needs; able to establish clear expectations, timelines, and standards across the team.
Demonstrated ability to lead strategy and execution for complex, highest-value corporate partnerships (often including 6–8+ figure relationships) using a 360-degree fundraising/value-exchange approach; build trusted relationships with executive-level stakeholders.
Experience forecasting implementation support and resource needs tied to partner commitments; able to translate revenue/activation plans into operational requirements and proactively mitigate delivery risk.
Experience driving account expansion through stakeholder mapping, whitespace/opportunity analysis, and cross-functional engagement strategies that increase partner participation and long-term value.
Experience creating smooth handoffs from new business acquisition to account management, including clear scope, implementation timelines, and complete CRM documentation.
Proven success overseeing multiple workstreams simultaneously (activation, fulfillment, reporting, and partner communications) while coordinating across internal teams; able to create alignment and efficiencies that improve implementation outcomes at scale.
Demonstrated record of leading significant partner renewals and growth, including both cash and gifts-in-kind (GIK); equivalent success in business development and corporate sales may be considered in lieu of nonprofit fundraising experience.
Experience developing strategic account plans, proposals, and presentations that secure renewals and expand partner engagement and revenue; able to guide and elevate work produced by team members.
Experience establishing relationships with senior leaders at Fortune 500 companies and/or foundations and advancing value-exchange partnerships (including cause marketing and other 360 fundraising channels), from discovery through close.
Strong negotiation, influence, and conflict-resolution skills; able to navigate complex stakeholder environments with professionalism and executive presence.
Proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams and SharePoint required.
Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this job may be considered.

Responsibilities

Leadership, stewardship, and holistic growth of corporate partners (360-degree approach)
Lead the team in stewarding and growing the organization’s partners using a 360-degree fundraising approach; set portfolio strategy, engagement standards, and expectations for results.
Ensure the team maintains documented renewal plans, timelines, and next-step asks in the CRM for each partner; coach account planning discipline and drive execution that grows both cash and gifts-in-kind (GIK) revenue.
Oversee partnership fulfillment, activation, and reporting, ensuring high-quality delivery, clear internal ownership, and a consistent partner experience from commitment through closeout.
Forecast program implementation support and needs tied to partner commitments; coordinate with Mission Impact, Marketing & Communications, Growth & Strategy, Finance, and Operations to anticipate constraints, align resources, and mitigate delivery risks.
Assign partner portfolios based on team capacity, strengths, and strategic alignment; carry an individual portfolio of priority partners and model best practices in executive relationship management and execution.
Ensure a smooth handoff from New Business to the Account Management team, including complete CRM documentation, clear scope and deliverables, and an agreed timeline for implementation and renewal planning.
Create alignment and efficiencies for partnership implementation by establishing and documenting playbooks, timelines, and cross-functional routines that improve speed, quality, and consistency across the portfolio.
Own quarterly webinar content planning and development (topics, partner spotlights, impact storytelling, and follow-up actions) in collaboration with internal stakeholders to support stewardship, engagement, and renewal momentum.
Team Management
Cultivate a strong environment anchored in a growth mindset and results-orientation, consistent business development/fundraising performance and accountability, and quality relationship management of partners and sponsors.
Carry out supervisory responsibility in accordance and compliance with policies, procedures and applicable laws including: training in job skills; coaching and development, goal setting and planning, assigning and directing work; appraising performance; hiring and on-boarding (as needed); addressing complaints and resolving problems and creating a culture of accountability, collaboration, and continuous improvement.
Model the type and level of behavior, professionalism and leadership that is in accordance with the values of the organization.
Partnership Implementation and Monitoring
Provide oversight for implementation planning and execution across the portfolio, ensuring budgets, timelines, and deliverables are established, monitored, and resolved in partnership with internal teams.
Own renewal strategy and year-over-year growth for assigned and team’s partners, increasing both cash and gifts-in-kind (GIK) revenue through a 360-degree fundraising approach (in-kind product, mission impact support, cause marketing, employee engagement, workplace giving, grants/foundation alignment, thought leadership, innovation, and other value-exchange opportunities, as appropriate).
Responsible for the development of compelling presentations and pitches that engage, excite and compel donors to deeply engage with mission.
Create, drive, and maintain customized stewardship and engagement plans that add value, increase opportunity, and deepen and broaden partner relationships; document all donor interactions and progress in the CRM.
Ensure all partner activities/results are monitored & reported in a professional manner to internal and external stakeholders; serve as lead for partner stewardship reports while working with the Marketing and Communications team to develop each donor report.
Ensure accurate, timely documentation and reporting in the CRM.
Execute all duties necessary for the successful implementation of the partnerships, including cross-functional collaboration with Finance, Mission Impact, Marketing and Communications, Legal, and other stakeholders, as appropriate.
Experience with developing and executing cause marketing partnerships.
Coordinate with Feed the Children’s Mission Impact, Marketing and Communications and other teams including Executive Office to travel with key corporate partners, where the strategic and ongoing value of the relationship justifies such an investment.
Maintain strong tracking processes for partnership deliverables, activation timelines, and funding milestones; Responsible for the tracking & compliance of account management team’s travel budget.
Domestic travel required up to 50% of the work week during peak season. 15%-20% off peak season. Attend relevant and key Feed the Children campaign and organizational events as necessary. Support events as assigned and perform other related duties as required.
Additional Responsibilities
Maintain regular attendance and punctuality which are critical in order to complete the day-to-day tasks of this position.
Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: training in job skills; planning, assigning and directing work; evaluating performance; addressing complaints and resolving problems.
Establish an environment of high performance and continuous improvement that values learning, a commitment to quality, welcomes and encourages collaboration, and fosters both intra and inter-departmental dialogue and respect.
Model the type and level of behavior, professionalism and personal leadership that is in accordance with the values of the organization.
Perform other related duties as required.