Senior Digital Product Manager - Patient Digital Experience
About The Position
NYU Langone Health is hiring a Senior Digital Product Manager to manage a portfolio of applications, systems, and solutions that create value for the medical center. The role serves as a thought leader for mission-driven product teams, shaping strategic roadmaps, promoting user-centered design, and clarifying the value of product solutions for stakeholders. The Senior Product Manager leads planning, prioritization, execution, and operational maintenance across multiple product work streams and delivery pods. They collaborate with engineering and QA teams, business and operational partners, and cross-functional groups to make product decisions and deliver innovative solutions. Responsibilities also include maintaining roadmap and strategy documentation, assessing technologies and products for competitive analysis, and defining and measuring success criteria and performance metrics. The role is an individual contributor position that may supervise team members, including contractors.
Requirements
- Bachelor's degree.
- At least 6 years of experience working as part of a digital product team.
- Ability to translate product strategies into delivery roadmaps.
- Experience leading an agile product development team to deliver products aligned with business strategy and user needs.
- Experience facilitating the digital product development lifecycle, including product vision, feature prioritization, requirements, testing, launch, analytics, and maintenance.
- Experience with stakeholder management.
- Ability to work across distributed teams and apply sound judgment through ambiguity.
- Demonstrated practical application of advanced analytical and strategic thinking capabilities.
- Experience soliciting, interpreting, and applying user and stakeholder feedback to shape products and features.
- Mastery of product management tools such as JIRA or ClickUp to lead delivery teams, manage documentation, and track roadmap progress.
- Ability to communicate effectively with all levels of the organization.
Nice To Haves
- Experience developing and managing stakeholder and vendor relationships.
- Creative self-starter with demonstrated ability to innovate and deliver value in novel ways.
- Knowledge of user experience.
- Emotional intelligence.
- Ability to function well in an autonomous environment.
- Passion for healthcare.
Responsibilities
- Lead day-to-day planning, prioritization, execution, and operational maintenance across multiple product and experience work streams.
- Lead one or more product delivery pods, including engineers and QA, to execute against the product roadmap.
- Build organizational knowledge and relationships with business and operational partners.
- Maintain product roadmaps and strategy documentation, and guide prioritization and product decisions with stakeholders and development teams.
- Assess technologies and products for competitive analysis.
- Establish and measure product success criteria and metrics.
- Collaborate with cross-functional partners across Operations, Marketing, Communications, Clinical, Analytics, Security, UX/Design, and IT product areas to develop solutions.
- Lead design and delivery for components of NYU Langone's digital strategy; may supervise others, including contracted resources.
Benefits
- Comprehensive benefits and wellness package.
- Financial security benefits.
- Generous time-off program.
- Employee resource groups for peer support.
- Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
