senior digital product manager
About The Position
Now Brewing – senior digital product manager! #ToBeAPartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a senior digital product manager, you will play a critical role in launching and scaling Starbucks next-generation proprietary POS (point of sale) system across our North America coffeehouses. This role sits at the intersection of customer experience, in-store operations, and technical platform transformation, requiring both hands-on execution excellence and long-term strategic leadership.
Requirements
- Minimum 5+ years of progressive experience in digital product management
- Strong written and verbal communication skills
- Experience leveraging quantitative and qualitative data to inform decisions
- Curious, highly motivated self-starter with a growth mindset
- Experience with experimentation, customer research, and A/B testing
- Bachelor’s degree in business, marketing, computer science, engineering, or a related field
- Experience with point-of-sale systems, retail technology, or in-store operational platforms
- Proven track record leading large-scale system rollouts or platform transformations
Nice To Haves
- Advanced degree
Responsibilities
- Drive the vision and strategy for POS – Define and evolve the long-term strategy for Starbucks’ POS platform, connecting decisions to clear customer and business outcomes in partnership with the Group Product Manager, Coffeehouse Ordering
- Translate priorities into impact – Build and maintain a focused, outcome-driven roadmap, making principled trade-offs to maximize business and customer value
- Ensure ecosystem alignment – Partner across teams to align POS strategy with digital ordering, payments, and broader coffeehouse experience platforms
- Lead launch and scale execution – Oversee end-to-end delivery of the POS system from pilot through enterprise rollout, using data to iterate and improve outcomes
- Support and grow others – Mentor product managers and contribute to team effectiveness, capability building, and a strong product discipline
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
