senior product manager, Digital Ordering
About The Position
The Global Digital Commerce team at Starbucks Coffee Company drives our digital future and reinforces our leadership in the market. They are accountable for delivering business outcomes and representing Starbucks brand through technology and analytics products that delight customers, simplify work for baristas and support partners, and ensure reliability and scalability. This team defines the vision and strategy for our digital experiences, shapes the product roadmap, and leads execution to bring that roadmap to life. As a senior product manager, Digital Ordering on the App & Web Ordering product team, you will play a critical role in creating smart, seamless experiences that make ordering at Starbucks a cherished part of our customers’ daily ritual. You will lead efforts to optimize the ordering journey and develop new features that deepen customer connections and drive business growth.
Requirements
- Bachelors degree in business, marketing, computer science, or engineering
- Minimum 5+ years progressive responsibility in Digital Product Management
- Strong communication and stakeholder management skills, with the ability to influence across technical and non-technical teams
- Proficient with the application of quantitative and qualitative data analysis
- Curious, highly motivated self starter
- Experience with customer research design and experiment design and A/B testing
- Existing knowledge of product domain, users or market
- Strong track record in mobile application transformation or modernization projects
Nice To Haves
- Advanced degree
Responsibilities
- Define and drive product strategy to deliver measurable user and business outcomes, aligned with organizational priorities and executive direction
- Lead end‑to‑end product discovery, translating customer needs and market opportunities into validated product bets and investment cases
- Synthesize complex qualitative and quantitative data into clear insights to inform strategy, prioritization, and decision‑making
- Own product vision and roadmap execution, balancing customer value, technical constraints, and business trade‑offs
- Influence and align cross‑functional partners across engineering, design, operations, and marketing to deliver high‑quality products at scale
- Lead assessment of current platform capabilities and define future‑state vision, architecture, and experience strategy
- Track post‑launch performance and drive continuous optimization through data‑driven iteration
- Act as a senior peer mentor, raising product craft, execution standards, and team effectiveness
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
