Senior Developer, ServiceNow

e.l.f. Beauty
•Hybrid

About The Position

Experienced ServiceNow Developer responsible for designing, developing, and implementing enterprise-scale ServiceNow solutions for global IT operations with a focus on automation, scalability, and integration, ITSM.

Requirements

  • 6+ years ServiceNow Development
  • ITSM modules, CMDB, Service Portal, Integration Hub
  • JavaScript, AngularJS, HTML, CSS
  • REST/SOAP integrations
  • secure coding and ACL strategy
  • Strong problem-solving skills
  • Excellent communication
  • Ability to handle multiple priorities
  • Collaborative mindset
  • Proactive Mindset

Nice To Haves

  • Certified System Admin (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist - ITSM

Responsibilities

  • Lead the technical design and architecture of ServiceNow solutions across ITSM, Service Catalog, Integrations.
  • Define development standards & coding guidelines.
  • Support Instance Upgrades , define Exclusions , ATF .
  • Build workflows, Customization, Configurations, Integrations.
  • Develop custom applications, workflows using Flow Designer and workflow editor, business rules, UI policies, client scripts, ACLs, script includes.
  • Configure ServiceNow forms, tables, catalogue items, and portals.
  • Build automations using Flow Designer, Connection and Credentials, scripted REST/SOAP APIs.
  • Design and implement complex ServiceNow integrations using: REST/SOAP APIs, Integration Hub spokes, OAuth 2.0 , SAML, Okta and Single Sign-On.
  • Integrate ServiceNow with third‑party platforms (e.g., Azure, AWS, Active Directory).
  • Manage releases, upgrades, deployments.
  • Maintain documentation and compliance.
  • Drive ITSM automation and process optimization.
  • Work with business owners, process owners, and project managers to gather and validate requirements.
  • Translate business needs into technical specifications and ServiceNow solutions.
  • Communicate clearly with both technical and non‑technical audiences.

Benefits

  • competitive pay
  • bonus eligibility (200% of target over the last seven fiscal years)
  • equity
  • flexible time off
  • year-round half-day Fridays
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