Senior Design Program Manager, Enterprise XD

Netflix•Remote, OR

99d•$260,000 - $370,000

About The Position

The Netflix XD Operations team is seeking a Senior Design Program Manager to join our XD Operations team! In this role, you will work within the Enterprise XD organization to translate strategy into reality, taking concepts from initial vision to final pixels while establishing and optimizing best practices for how our team works. You will help shape the processes, partnerships, and ways of working that enable Enterprise XD to deliver high-quality design at scale. The Enterprise XD team designs the internal tools and experiences that power how Netflix creates, plans, produces, and promotes the best content for our members around the world. Your work will directly influence the technology and systems that support the entire content lifecycle at Netflix.

Requirements

7+ years of applicable program management experience in a technology and creative environment, preferably enterprise companies, organizations or ecosystems
Demonstrated delivery of large-scale design programs and projects, preferably working in collaboration with product and engineering
Domain experience in partnering with advertising or ad tech product teams
Passion for user experience and design with an understanding of the product development process
The ability to thrive in ambiguous environments with demonstrated examples of proactive cross-functional partnership on large-scale initiatives that required clarity, direction, and influence amidst complexity and evolving business objectives
Experience working across complex problem spaces with the ability to ask the right questions to arrive at better solutions with broader business priorities in mind.
Experience managing both up and across large design teams of 30+ team members
Strong instincts around people and organizations with proven experience working directly and or influencing Design Directors and Design VP’s
Relationship and trust building – candidates are expected to develop strong, trusting partnerships to guide, inform, or support efforts; you must have and demonstrate deep collaboration, curiosity, optimism and positivity
Strong conflict resolution and negotiation skills and the ability to collaborate and execute alongside a diverse range of partners.
Written and verbal communication skills to clearly articulate your concepts and evangelize them
Experience working in continuous delivery environments where the pace is fast
A willingness to fail fast and learn
Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well

Responsibilities

Optimize Enterprise XD operations and workflows, so the creative team can focus on innovating on our product effectively and ensure that our partner teams bring innovation to life
Own and drive initiatives and programs for Enterprise XD. This includes driving programs, adding clarity to initiatives, teams, and strategies to ensure that XD is deeply connected to the context & highly aligned
Own strategic artifacts that drive clarity for the business outcomes at a program level partnering with XFN partners.
Partnering with design leadership & XFN teams to establish roadmaps and maintain them through understanding business priorities and cultivating strong relationships across XD
Develop & deploy solutions and see them through to achieve the necessary business outcomes
Drive complex creative pipeline from end to end, including prioritization and planning, resource management, and program tracking.
Establish engagement models and cross-functional collaboration channels with key design partners and stakeholders, balancing multiple priorities and business demands
Support & inform team health & resourcing alongside design leadership
Successfully collaborate with design leaders, designers, product managers, researchers, and engineers
Advocate for design by ensuring the design team has time and space to apply rigorous design practices in the product development lifecycle