Senior Departmental Systems Analyst (Tap)

Los Angeles County Metropolitan Transportation Authority•Los Angeles, CA

5d•Onsite

About The Position

This position is responsible for testing both software and hardware devices, including Salesforce and Nextfare systems, to ensure functionality, reliability, and performance. Candidates will execute test plans, document defects, and collaborate with development and engineering teams to support high-quality deployments. Interviews are projected to be scheduled for the week of 8/31/2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Requirements

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.
Bachelor's Degree in Computer Science, Information Systems, or a related field
Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Nice To Haves

Experience testing both software applications and hardware devices, including Salesforce and Nextfare systems or similar systems
Experience developing and executing test plans, creating test cases, and documenting defects for both software and hardware platforms
Experience utilizing test automation tools and performing manual testing for software and hardware components
Experience applying quality assurance best practices, Software Development Life Cycle (SDLC) principles, and Agile methodologies throughout the software development lifecycle
Experience collaborating with cross-functional teams, including development and engineering, to resolve complex issues and ensure successful deployments

Responsibilities

Researches functional areas to determine information systems needs
Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department
Designs technical systems specifications
Provides input to consultants regarding systems needs and acceptability of alternatives
Evaluates systems to ensure that requirements are properly satisfied
Verifies vendor compliance with contract and work plan
Monitors systems performance and responds to systems emergencies
Troubleshoots, analyzes, and resolves system problems
Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services
Prepares reports, systems training manuals, and technical systems documentation
Creates and modifies microcomputer programs
Develops advanced microcomputer analytical models and report programs using specified software packages
Designs advanced decision support tools and models used for decision making
Participates in department information security, disaster recovery, and safety programs
Participates in evaluation and awards of contracts to information systems vendors
Oversees, trains, and motivates assigned staff
May be required to perform other related job duties