Senior Delivery Manager
About The Position
The Senior Delivery Manager takes full ownership of complex technology projects from planning through execution and handover, applying expertise in SaaS and Agile delivery to achieve cost-effective, high-quality outcomes. The role drives accountability throughout the project lifecycle by proactively managing scope, resources, risks, and dependencies. It champions a strong delivery culture and works closely with stakeholders, cross-functional teams, and third parties to ensure reliable outcomes and continuous improvement. The role may include additional duties as needed to support change projects. It is based in a flexible hybrid working environment. Candidates must be legally authorized to work in the Netherlands or the UK. The position reports to the Solution Delivery Director.
Requirements
- 5+ years of senior delivery management experience.
- Expertise in Agile, Scaled Agile (SAFe), and Waterfall.
- Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
- Familiarity with engineering and quality best practices, governance, and change.
- Degree in a relevant discipline.
Nice To Haves
- Agile/PM certifications.
- Cloud/DevOps awareness.
Responsibilities
- Develop and maintain delivery plans, including timelines, milestones, and dependencies.
- Align quarterly and annual roadmaps with organisational objectives.
- Identify and manage inter-team and vendor dependencies and delivery risks.
- Maintain dashboards tracking progress, velocity, risks, and milestones.
- Ensure compliance with internal standards and industry benchmarks.
- Use Jira and Confluence to manage backlogs and reporting.
- Report delivery health and risks at committee meetings.
- Map and engage stakeholders, securing representation for decision-making.
- Mediate team or stakeholder conflicts.
- Communicate clear, focused updates to senior leaders.
- Lead delivery of SaaS platforms and enterprise solutions using fit-for-purpose methodologies, prioritising Agile approaches.
- Document processes and standards for Agile and Waterfall teams.
- Create onboarding guidelines and contribute to playbooks for risk and dependency management.
- Lead Agile squads and oversee Waterfall workstreams, resolving blockers and partnering with Product Owners and Technical Leads.
- Own all aspects of SaaS implementation, managing stakeholder and vendor collaboration to drive successful outcomes.
- Align initiatives to portfolio goals and budgets.
- Coordinate across teams and vendors, managing dependencies and risks.
- Intervene in at-risk projects to troubleshoot and accelerate progress.
- Represent delivery health at portfolio forums.
- Take on additional duties as needed to support change projects.
Benefits
- Opportunities for professional growth and career development.
- Remote working flexibility and a flexible hybrid working environment.
- Favourable time-off policy.
- Wellbeing support and ways to promote work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
