Senior Decision Support Analyst, Reporting Solutions

Highmark Health•PA, Working at Home - Pennsylvania, NV
•$79,300 - $127,100•Onsite

About The Position

This position partners with internal business stakeholders, subject matter experts, designers, and technical teams to develop and maintain data-driven, client-facing reporting solutions. A key focus is translating complex metrics, including claims utilization and healthcare solutions, into professional PowerPoint presentation decks. The analyst translates business and reporting needs into slide requirements, collaborates with technical teams to define data requirements, and uses specialized reporting applications to build and organize reusable presentation templates within a centralized reporting library. The Senior Analyst manages reporting solutions through their lifecycle, from concept and requirements gathering through design, testing, implementation, and maintenance. The role calls for technical aptitude, attention to detail, and the ability to turn raw data and complex clinical information into clear, actionable visual narratives. It also involves collaborating with backend teams to coordinate dataset needs and produce high-quality presentation outputs. The position is office-based and requires a physical work site. Travel is listed as 0%–25%.

Requirements

  • Bachelor's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or a related field.
  • Five years of relevant, progressive experience as a Decision Support Analyst, or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology.
  • Strong technical skills across mainframe, PC, and internet-based technologies, including comfort and proficiency with large and complex databases.
  • Strong skills with third-party office and report-generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.
  • Strong communication skills and comfort presenting findings and recommendations to senior management.

Nice To Haves

  • Master’s degree in Business Administration, Healthcare Administration, Health Informatics, Public Health, Nursing, or a related field.
  • Seven to ten years of progressive experience focused on healthcare, health insurance, clinical, or population health reporting.
  • Experience developing and maintaining reports, presentations, or dashboards.
  • Experience translating business needs into data and reporting requirements.
  • Experience partnering with developers or data teams to define data needs and validate outputs.
  • Experience building templates and reusable components in reporting software.
  • Advanced proficiency with PowerPoint and Excel features.
  • Experience testing reports for accuracy, usability, and consistency.
  • Experience managing multiple reporting deliverables from requirements through maintenance.
  • Experience with data-driven visualization, healthcare or clinical reporting, and client-facing presentations.

Responsibilities

  • Develop and foster internal relationships across the corporation and provide analytic and consultative support to internal customer areas and external business partners.
  • Mentor less-experienced colleagues on technical and business aspects of project and consultative work.
  • Determine how decision support systems can provide information for effective business decisions; translate requirements into applications using appropriate decision support and reporting tools.
  • Use broad experience and technical knowledge to propose solutions to complex business problems and lead implementation of recommended solutions.
  • Define issues and ideas for studies and projects, along with the methodological and technical approaches to address them.
  • Create or develop methods of analysis, database design, and performance measurement, or adapt existing solutions to new areas.
  • Model data sources and flows and work with data management staff to define an operational framework for policies and security frameworks supporting precise and secure delivery of information.
  • Interpret raw data, statistical results, and compiled information; identify follow-up actions; and prepare or assist with written reports and oral presentations for internal and external audiences.
  • Develop and maintain moderately to extremely complex computer programs using 4GL languages such as SAS, R, and SQL, and database technologies such as DB2, Teradata, and Oracle.
  • Develop and maintain data-driven, client-facing reporting solutions and reusable presentation templates in a centralized reporting library.
  • Translate business and reporting needs into presentation requirements and coordinate data needs with technical and backend teams.
  • Manage reporting solutions from concept and requirements gathering through design, testing, implementation, and maintenance.
  • Perform other duties as assigned or requested.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service