MHN Decision Support Analyst

Marshall Health Network•Huntington, WV
•Remote

About The Position

The Decision Support Analyst supports hospital leaders in making informed financial and operational decisions by gathering, analyzing and interpreting cost, volume, revenue, staffing and productivity information. The role translates financial and operational data into meaningful insights and practical recommendations that support organizational performance and planning. The Analyst works closely with Finance, department directors, administration and physician leaders on the annual budget, monthly financial and productivity reporting, cost accounting, service line performance, and business plans for new programs, services and equipment. The position also supports accurate reporting and data integrity, provides responsive customer service, and contributes to continuous improvement and professional development.

Requirements

  • Bachelor's degree in Accounting or Finance required.
  • 1–2 years of position-related experience required.
  • Experience in financial analysis, budgeting, cost accounting or business analysis, preferably in a hospital or healthcare setting.
  • Experience preparing reports for managers and explaining financial results to non-financial audiences.
  • Strong working knowledge of Microsoft Excel.

Nice To Haves

  • Master's degree preferred.
  • CHFP (HFMA certification) preferred.
  • CPA or CMA preferred.
  • 2–5 years of position-related experience preferred.
  • Familiarity with a hospital decision support or cost accounting system preferred.

Responsibilities

  • Prepare monthly budget variance, volume and productivity reports and help leaders understand the causes of variances.
  • Support the annual operating and capital budget process, including forecasts and staffing plans.
  • Analyze costs and profitability by department, service line, physician and payer.
  • Prepare business cases and financial projections, including return on investment and break-even analyses, for proposed programs, services and equipment.
  • Identify opportunities for cost savings, revenue improvement and more effective use of staffing and supplies.
  • Present objective, accurate and meaningful information to support financial and operational decision-making.
  • Review and reconcile reports and analyses for accuracy before distribution.
  • Use consistent, documented definitions for volume, cost, staffing and productivity measures.
  • Maintain the accuracy and reliability of cost accounting and productivity information used by leadership.
  • Prepare and explain monthly reports related to volumes, staffing and productivity.
  • Identify trends, variances and opportunities for improved financial and operational performance.
  • Build effective working relationships with department directors, managers and physicians to understand their information needs.
  • Explain financial and operational results in clear, plain language and adjust communication to the audience.
  • Share knowledge with Finance team members and help department leaders understand and use their reports.
  • Respond to requests promptly and keep requesters informed of progress and anticipated timelines.
  • Develop a working understanding of hospital operations and how clinical activity drives financial results.
  • Provide timely, courteous and helpful service, and follow up to confirm requesters' questions have been answered and needs have been met.
  • Handle confidential financial, payroll and patient-related information in accordance with hospital policy and HIPAA requirements.
  • Maintain effective working relationships with Finance, department leadership, administration and physician leaders.
  • Support quality and process improvement initiatives by measuring results before and after changes.
  • Stay current on healthcare finance trends, including reimbursement changes, cost accounting practices and benchmarking.
  • Seek training to strengthen analytical, presentation and Excel skills.
  • Recommend improvements to existing reports and processes to make information easier to understand and use.
  • Perform other duties as assigned.
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