Reporting and Decision Support Manager

T-Mobile•Overland Park, KS

1d•$81,200 - $146,600•Hybrid

About The Position

The Reporting and Decision Support Manager is an individual contributor role leading incentive compensation reporting and analytics. The role provides business leaders with a clear, trusted view of commission performance, plan effectiveness, and payout outcomes, and serves as the primary analytics partner to commission compensation operations stakeholders. It translates business needs into prioritized reporting and analytics roadmaps and communicates insights and recommendations to senior leadership. The manager applies advanced analytical techniques—including forecasting, scenario modeling, and statistical analysis—to evaluate incentive compensation programs and support plan design and budget decisions. The role ensures the accuracy and auditability of commissions data and reporting, and drives automation and process improvements across the reporting environment. It also leads, coaches, and develops analysts while promoting analytics best practices.

Requirements

At least 6 years of experience developing reporting and analytics solutions in a business environment, including leading complex, cross-functional initiatives.
Experience building trusted relationships with senior business partners and translating their needs into prioritized, scalable reporting and analytics solutions.
Experience applying advanced analytical techniques, such as statistical analysis, forecasting, and scenario modeling, to solve business problems.
Experience analyzing large and complex datasets and integrating data from multiple enterprise data sources.
Experience managing multiple priorities and delivering high-quality analytical solutions in a fast-paced environment with recurring deadlines.
Experience leading, mentoring, or directing the work of analysts or other team members.
Experience presenting analytical findings and recommendations to senior leaders.
Skills in communication, stakeholder and relationship management, executive presentations, commissions or incentive compensation analytics, data analysis, statistical analysis and forecasting, dashboard development, data visualization, business requirements gathering, business process improvement, cross-functional project management, team leadership and coaching, data management, data quality, data integration, analytical thinking, reporting automation, and performance measurement.
Knowledge of SQL or a comparable data query language, business intelligence and data visualization platforms, and data transformation and integration tools, including working knowledge of Alteryx.
Critical thinking, problem solving, and attention to detail.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

At least 2 years of experience in commissions, incentive compensation, sales performance, or sales operations analytics.
Predictive analytics and machine learning.
Programming languages for analytics, such as Python, R, or equivalent.
Data modeling.
Financial analysis.
Experience with incentive compensation or sales performance management platforms.
Familiarity with compensation governance, internal controls, and audit requirements.

Responsibilities

Analyze commissions and incentive compensation data, including attainment, payout, cost of sales, and plan performance, to identify trends, risks, and opportunities and deliver actionable recommendations to leadership.
Build and maintain relationships with partners across Sales, Finance, Compensation, Operations, and IT; understand their needs, set priorities, manage expectations, define requirements, and ensure solutions meet business objectives.
Develop and apply statistical, forecasting, and predictive models, including payout forecasting, scenario analysis, and plan-change impact modeling, to evaluate incentive compensation program effectiveness and support plan design and budget decisions.
Oversee the design, development, and enhancement of dashboards, reports, and analytical solutions for operational and strategic decision-making by field, finance, and leadership audiences.
Ensure the accuracy, consistency, and reliability of commissions data integrated from multiple enterprise sources, and establish validation, reconciliation, and monitoring practices that support auditability and internal controls.
Identify opportunities to improve reporting processes, automate recurring work, enhance data architecture, and increase operational efficiency across the incentive compensation reporting environment.
Lead, coach, and develop analysts; set priorities and manage team workload; serve as a subject matter expert; document solutions; and promote analytics best practices across the team.

Benefits

Competitive base salary and compensation package, including annual incentive opportunity.
Annual stock grant and employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.