About The Position

The Senior Dealer Operations Manager acts as a strategic business advisor to an assigned network of Nissan dealerships in the West Region. The role partners with Dealer Principals and dealership leadership to drive sales performance, profitability, customer satisfaction, and operational excellence. It identifies growth opportunities, improves operations, optimizes inventory, supports marketing initiatives, and helps achieve wholesale and retail sales objectives, including commercial vehicles. The position requires extensive travel (75% or more), including overnight travel, and the employee must reside within the assigned district territory.

Requirements

  • Bachelor's degree in Business or a related field.
  • At least 6 years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
  • At least 2 years in a dealership-facing field role, such as Dealer Operations Manager, Wholesale District Manager, Fixed Operations Manager, Field Sales Manager, or similar.
  • Must reside within the assigned district territory.
  • Must be legally authorized to work in the United States and provide proof of employment eligibility at hire.

Nice To Haves

  • Strong knowledge of dealership operations, sales management, inventory control, customer experience, and market analysis.
  • Proven ability to analyze data, influence stakeholders, and drive business results.
  • Excellent communication, relationship-building, and consulting skills.

Responsibilities

  • Partner with dealerships to improve sales performance, profitability, and customer satisfaction.
  • Analyze sales, financial, inventory, and market data to identify opportunities and develop action plans.
  • Conduct regular dealership visits to assess operations and provide consulting, coaching, and support.
  • Manage inventory, vehicle mix, allocation, and aged-inventory strategies.
  • Support dealership marketing efforts and promote Nissan sales and incentive programs.
  • Drive adoption of best practices in sales, customer experience, and operational effectiveness.
  • Coach dealership leadership on performance, training, staffing, and business-improvement initiatives.
  • Ensure compliance with dealership agreements, company policies, and program requirements.
  • Assist with market representation activities, dealership transitions, and regional business initiatives.

Benefits

  • Medical, dental, and vision coverage.
  • Health savings and flexible spending accounts.
  • Life and disability insurance.
  • Employee assistance and wellness programs.
  • Parental leave.
  • Paid time off.
  • 401(k) retirement savings plan with company contributions and matching opportunities, subject to plan terms and eligibility requirements.
  • Quarterly and annual incentive compensation programs.
  • Potential relocation assistance, subject to applicable terms and eligibility requirements.
  • Potential participation in a company vehicle program, subject to applicable terms and eligibility requirements.
  • Employee vehicle purchase and lease programs, subject to applicable terms and eligibility requirements.
  • Career growth and continuous learning opportunities, including seminars, leadership training, and tuition reimbursement programs.
  • Employee lease and vehicle purchase programs.
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