Senior Deal Engagement Manager

Lenovo•Morrisville, NC

1d•$139,800 - $214,360•Hybrid

About The Position

As a Senior Deal Engagement Manager in Lenovo's Solutions & Services Group, you will lead the end-to-end pursuit of strategic, complex opportunities, typically valued at US$100M+. The role focuses on cross Business Unit Deal Orchestration for Hybrid Cloud & AI Solutions, driving qualification, shaping, bid execution, governance, and deal assurance through to contract signature and solution handover. Success requires strong commercial judgment, executive stakeholder leadership, and a proven record of orchestrating global, cross-functional teams to deliver winning and executable client solutions.

Requirements

Bachelor’s Degree in business, technology, engineering, project management or a related field.
12+ years of progressive experience in enterprise technology, IT services, managed services, sales, consulting, bid management or complex programme leadership.
Demonstrable success leading large, complex pursuits, preferably US$100M+ TCV, involving enterprise support or managed services and multiple solution towers.
Strong experience with Hybrid Cloud, infrastructure, as-a-Service and AI-enabled solutions, including their operational and support implications.
Advanced commercial acumen and the ability to manage solution, pricing, contractual, delivery and risk interdependencies.
Excellent executive communication, facilitation, negotiation and stakeholder management skills, with the ability to influence in a global matrix organisation.
Proven ability to lead geographically dispersed teams under tight deadlines while maintaining quality and governance.
Proficiency in Microsoft Office Suite and familiarity with proposal management, collaboration and AI productivity tools.

Nice To Haves

MBA or equivalent is a plus.
APMP Practitioner Certification or equivalent capability is preferred.
PMP, PMI or other project management certification is desirable.

Responsibilities

Lead qualification and continual requalification of US$100M+ opportunities, assessing strategic fit, client value, competitive position, delivery feasibility, commercial viability and probability of win.
Drive the deal strategy, win themes, value proposition and executive messaging across complex support, Hybrid Cloud and AI solution towers.
Facilitate senior stakeholder workshops and challenge assumptions, risks, dependencies and investment requirements to support timely bid and no-bid decisions.
Develop a deep understanding of the client’s business, technology estate, operating model and transformation priorities, ensuring these are reflected throughout the pursuit.
Partner with Sales Leaders to engage client executives, procurement and technical stakeholders through workshops, presentations, orals and negotiations.
Guide development of the client value proposition, business case and Total Cost of Ownership model, linking the solution to measurable business and operational outcomes.
Own or coordinate formal client communications and ensure consistent messaging across the pursuit team.
Lead multi-disciplinary, geographically dispersed pursuit teams across Sales, Solutioning, Support, Delivery, Finance, Commercial, Legal, Contracts and partners.
Own the integrated pursuit plan, governance cadence, resource and bid budget requirements, milestones, risks, issues, dependencies and critical path.
Drive all required governance and assurance reviews, including qualification, solution certification, commercial review, deal review, contract review and solution handover.
Coordinate client clarifications, due diligence, partner inputs and proposal deliverables, working closely with the Proposal Manager to ensure a compelling, compliant and timely submission.
Maintain accountability through negotiation and closure, ensuring scope, assumptions, commitments, commercials and contractual obligations remain aligned.
Orchestrate complex solution constructs spanning infrastructure, cloud, managed services, lifecycle services, service desk, technical support, security, automation and AI-enabled capabilities.
Ensure solution towers form one coherent and supportable service model, with clear service levels, governance, transition, transformation and steady-state accountability.
Partner with architects and delivery leaders to validate scalability, resilience, supportability, transition readiness, data requirements and delivery capacity.
Drive alignment between the technical solution, service model, pricing, implementation plan, contract and client commitments.
Ensure the commercial model accurately reflects scope, volumes, service levels, transformation requirements, risk allocation and contractual obligations.
Identify and escalate material solution, commercial, delivery, contractual or compliance risks with clear options and recommendations.
Drive early Delivery and Transition engagement and ensure a controlled handover with validated scope, baselines, obligations and mobilisation actions.
Maintain a clear audit trail and compliance with company processes, governance and delegated authority requirements.
Provide leadership and coaching to Deal Engagement Managers, Proposal Managers and pursuit team members, reinforcing accountability, collaboration and client focus.
Provide concise leadership reporting on deal health, investment, risk, decisions and forecast progression.
Capture lessons learned and improve pursuit playbooks, templates, tools, automation and AI-enabled ways of working.