Senior Data Reporting Analyst

Highmark Health•Carolina, PA

19h•Onsite

About The Position

This role drives and supports the collection, analysis, and reporting of key performance indicators to support operational excellence, management decision-making, and tracking business performance. Work includes developing dashboards, scorecards, forecasts, trend reports, and executive presentations. The analyst consults with cross-functional groups at multiple levels to identify data and analytical needs, conduct and review analyses with leadership, support process and data improvement efforts, and may prepare similar intelligence for customers. The candidate must be a U.S. citizen due to contractual and access requirements. The position is office-based and requires protecting confidential customer information and complying with HIPAA, company privacy and information security policies, the Code of Business Conduct, and applicable laws and regulations. The stated base pay range is $79,300 to $127,100; actual pay depends on factors including qualifications, experience, expected contributions, internal equity, market, and business considerations.

Requirements

Must be a U.S. citizen due to contractual and access requirements.
Bachelor's degree in Mathematics, Computer Science, Quantitative Business Analysis, or a closely related field.
Five years of directly related work experience.
Proficiency with Microsoft Office products, including Excel, PowerPoint, Word, and Access.
Basic understanding of SQL and querying capabilities.
Experience with end-user reporting tools.
Familiarity with the Software Development Lifecycle process.
Strong written and verbal communication skills.
Strong analytical skills, including the ability to collect, organize, analyze, and disseminate substantial information with attention to detail and accuracy.
Ability to participate effectively in team-based work and adjust to changing priorities in a fast-changing, technology-driven culture.
Ability to understand business needs and learn new skills and technologies quickly.
Ability to make data-driven decisions, achieve goals with available resources, and deliver results.
Strong interpersonal, presentation, and problem-solving skills, including the ability to establish and maintain cross-functional business relationships and investigate root causes and recommend solutions.

Nice To Haves

Master's degree in Information Technology, Mathematics, Statistics, or Operations Research.
Strong SQL skills.
Experience with Tableau, Dataiku, Google Cloud, or Python.

Responsibilities

Work with departments to collect source data and design and build analyses, trend reports, and forecasts using Excel or other technology; publish metric dashboards and executive presentations.
Identify, analyze, and interpret trends or patterns in complex data sets.
Develop processes, tools, and templates for efficient, accurate, standardized analyses and deliverables, leveraging automation where possible.
Develop and implement data collection systems and strategies that improve statistical efficiency and data quality.
Monitor core metrics and KPIs for issues or fluctuations, research questions, facilitate changes, and participate in or lead process and data improvement efforts.
Document changes to reporting, processes, and procedures and maintain consistency for the team.
Use first-time quality review processes and ensure changes maintain data integrity controls.
Communicate effectively with internal organizations, external vendors and partners, and internal staff.
Present complex subjects in a meaningful and comprehensible manner.
Develop work plans, estimate completion dates accurately, meet deadlines, and communicate status.
Work with management to prioritize business and information needs.
Perform other duties as assigned or requested.
Comply with ethical and legal standards, company policies, HIPAA requirements, privacy and information security policies, and applicable laws and training requirements.